Sr. Product Manager - Tech, AMXL Product Strategy

Amazon • Bellevue, WA

3d • Onsite

About The Position

The AMXL Product Strategy team is looking for a Product Manager - Technical to help define and drive externalization solutions that expand Heavy Bulky delivery capabilities to new channels and partners. In this role, you will work across multiple externalization programs (e.g., ASCS, SWA, MCF, AWD) to define technical requirements and drive implementation of solutions that unlock new revenue streams and growth opportunities for the Heavy Bulky business. You will also partner with AMXL Data Science and Analytics to develop customer segmentation models and product strategies that inform which externalization channels to prioritize and how to scale them effectively.

Requirements

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• 5+ years of technical product or program management experience
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in building and driving adoption of new tools
• Experience owning feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery

Nice To Haves

• Master's degree in a quantitative/technical field such as computer science, engineering, statistics
• 7+ years of technical product or program management experience
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Responsibilities

• Define and drive technical requirements for externalization platform architecture, including API design, partner integration frameworks, and delivery system interoperability
• Own technical requirements for customer segmentation analytics that inform externalization strategy, including dashboard development and insights delivery
• Coordinate with cross-functional engineering teams to design and implement system integrations that enable external partner onboarding and delivery execution
• Contribute to technical roadmaps for externalization initiatives, including experimentation design and A/B testing to validate partner delivery models
• Define technical solutions that ensure external partner systems meet performance, scalability, and quality standards consistent with Amazon's customer experience bar
• Author Technical BRDs and PRFAQs that articulate system requirements, integration strategies, and externalization use cases
• Define and track technical KPIs and business metrics that measure externalization program health, partner performance, and customer experience
• Partner with business teams to translate customer segmentation insights into actionable externalization growth strategies

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior