Product Manager, AMXL Product Strategy

Amazon • Bellevue, WA

1d • Onsite

About The Position

The AMXL Product Strategy team is looking for a Product Manager to develop and execute product strategies that drive growth across key customer segments in the Heavy Bulky business, starting with the Premium experience. In this role, you will partner across AMXL category teams, delivery experience teams, and analytics partners to define and deliver solutions that elevate the customer experience for high-value segments, from discovery through post-purchase. You will use customer insights and segmentation data to identify growth opportunities, inform segment prioritization, and shape differentiated experiences that scale across the Heavy Bulky portfolio.

Requirements

• 3+ years of product management experience
• Experience managing technical products or online services
• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
• Experience leading cross-functional teams to deliver projects on tight deadlines
• Experience performing financial or other quantitative analyses
• Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Tableau, Essbase or Cognos)
• Experience in balancing conflicting priorities dealing with ambiguity
• Experience developing operational processes and technologies
• Bachelor's degree

Nice To Haves

• 5+ years of product management experience
• Knowledge of SQL and VBA at an advanced level
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Responsibilities

• Define product strategy and roadmap for Premium Heavy Bulky customer experience improvements, with flexibility to expand into adjacent customer segments as the business evolves
• Identify and size growth opportunities across customer segments through customer research, data analysis, and competitive benchmarking, with near-term emphasis on Premium
• Partner with cross-functional teams (category, delivery experience, marketing, analytics) to develop and implement customer-focused solutions
• Create PRFAQs and strategy documents that articulate product vision, customer value proposition, and business impact
• Define and track business metrics, including revenue growth, customer satisfaction, and adoption KPIs across owned customer segments
• Drive stakeholder alignment across category, operations, and CX teams to ensure cohesive experience delivery
• Conduct customer segmentation analysis to inform segment definitions, prioritization, and feature differentiation strategies
• Partner with Data Science and Analytics to build insights that inform growth strategy and measure initiative effectiveness across segments

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level