Product Manager, Residential Lending Solutions

FCTOakville, ON
CA$122,000 - CA$149,200Hybrid

About The Position

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As a Product Manager, Residential Lending Solutions, you will serve as the strategic lead and subject matter expert for a portfolio of products focused on residential lending solutions. This role is accountable for defining and executing a customer-centric product strategy that drives revenue growth, enhances customer experience, and differentiates offerings in the market. You will lead the full product lifecycle, from discovery and opportunity assessment through delivery, launch, and continuous optimization. Leveraging a holistic product management approach, you will balance customer needs, business objectives, operational realities, and technology capabilities to deliver scalable, high-impact solutions. This role requires strong strategic thinking, technical fluency, and organizational leadership, including the ability to guide cross-functional teams, evaluate solution approaches, and drive alignment across Technology, Operations, Sales, Marketing, and Lender Relations.

Requirements

  • 5+ years in product management or product development
  • Strong experience with strategic roadmap planning and business value prioritization
  • Understanding of modern SDLC and exposure to agentic/AI products
  • Technical fluency to evaluate solution design
  • Experience leading cross-functional teams
  • Strong stakeholder management and communication skills

Nice To Haves

  • Experience in residential lending, real estate, or insurance preferred

Responsibilities

  • Define and evolve a strategic product roadmap for residential lending solutions
  • Drive revenue growth and share of wallet expansion
  • Identify opportunities for product differentiation and innovation
  • Prioritize initiatives based on business value and customer impact
  • Lead the full product lifecycle from discovery through post-launch optimization
  • Align product vision with execution and measurable business outcomes
  • Champion customer-centric development practices
  • Guide product development using modern SDLC practices
  • Identify and leverage agentic and AI-enabled capabilities where appropriate
  • Ensure scalable and future-ready product solutions
  • Evaluate technical designs and architectural trade-offs
  • Collaborate closely with engineering and architecture teams
  • Bridge business and technical teams effectively
  • Lead Product Owners, Analysts, and Specialists in backlog management
  • Define priorities, success criteria, and delivery expectations
  • Drive accountability for execution and outcomes
  • Partner with Operations and Lender Relations teams
  • Align with Sales and Marketing for go-to-market success
  • Manage stakeholder expectations and priorities
  • Support client engagement initiatives
  • Drive improvements in customer experience
  • Act as voice of the customer in decision-making
  • Define and monitor key performance indicators (KPIs)
  • Use data to drive continuous improvement
  • Foster innovation and experimentation

Benefits

  • Employee and Family Assistance Program (EFAP)
  • Wellness Essentials
  • Group retirement savings plan with company match
  • Paid holidays
  • Generous paid time off
  • Paid volunteer opportunities
  • Charitable donation matching
  • Employee recognition programs that include referral incentives
  • Potential for performance-based incentives
  • The opportunity to participate in our stock purchase plan
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