Product Manager, Refraction

Topcon Positioning Systems•Remote (CA non Bay Area - US), NJ

53d•$120,000 - $150,000•Hybrid

About The Position

The Product Manager will be responsible for driving the commercial success and lifecycle management of Topcon’s refraction portfolio, with a primary focus on downstream product management activities. This role centers on translating product strategy into effective market execution, ensuring alignment across sales, marketing, clinical, and service teams. The Product Manager will serve as a key liaison between the field and internal teams, gathering market insights, supporting commercialization efforts, and ensuring products meet customer needs in real-world clinical environments. This position requires strong cross-functional collaboration, customer-centric thinking, and the ability to operate effectively within a regulated medical device environment.

Requirements

Bachelor’s degree in marketing, business, engineering or related technical field (or equivalent experience).
Minimum 3 years of experience in eyecare, specifically refraction
Clinical experience or exposure to healthcare/medical device markets.
Strong understanding of clinical workflows in ophthalmology or optometry
Strong analytical, communication, and presentation skills.
Proficiency in MS Office tools and project management software.
Ability to manage multiple products on different timelines.
Travel up to 40% including some weekends - attend all major trade shows (such as Vision Expo, Academies of Optometry and Ophthalmology, ARVO, etc.)

Nice To Haves

Advanced degree (ie. OD, MBA) preferred
Experience in product management, preferably within medical devices or healthcare technology
Experience leveraging competitive intelligence and market research to drive strategy.
Experience supporting product launches and developing commercial materials

Responsibilities

Collect and synthesize feedback from key opinion leaders (KOLs), customers, and internal stakeholders
Conduct focus groups, site visits, and field observations to identify unmet needs and workflow gaps
Perform ongoing market and competitive analysis
Develop clear, differentiated product messaging and value propositions tailored to target customer segments
Create and review marketing collateral, digital content, and campaigns in partnership with marketing teams
Ensure consistency of messaging across all customer touchpoints
Lead downstream execution of product launches, ensuring readiness across sales, service, and marketing teams
Develop and maintain launch materials, timelines, and cross-functional alignment
Partner with upstream teams to translate product strategy into actionable go-to-market plans
Collaborate closely with sales, CAS, and sales engineering teams to drive product adoption and revenue growth
Develop training programs, tools, and collateral to support field effectiveness
Participate in major conferences, demos, and key account discussions as a product expert
Monitor product performance in the field and address customer and sales feedback related to product quality and usability
Partner with QA/RA and service teams to investigate issues, support root cause analysis, and drive resolution
Contribute to continuous product improvement through structured feedback loops
Partner with R&D and Program Planning to support new product development and enhancements.
Draft product requirements and ensure alignment with customer needs and regulatory standards in addition to internal software and hardware synergies.
Support the management of global product launches, including pricing, positioning, and distribution strategies.
Manage products throughout their lifecycle, including updates, enhancements, and end-of-life planning