Product Manager Principal, Technical

FIS Global•New York, NY

5h•$215,360 - $366,120

About The Position

As a Principal Product Manager Technical at FIS, you will lead product direction for enterprise orchestration capabilities supporting long-running banking processes. You will define what to build and why, translate complex operational needs into clear product requirements, and guide priorities from discovery through launch and adoption. In partnership with engineering, banking operations, risk, and compliance teams, you will develop reliable, reusable workflows that connect existing and new systems. You will help define how complex banking processes are automated across connected platforms. Your work will make workflows more reliable, reusable, and auditable, and help teams bring capabilities to production faster. The role offers meaningful ownership within a senior product and engineering team working on technology used by large financial institutions.

Requirements

Experience owning a technical product or platform from strategy through launch, adoption, and ongoing improvement.
Hands-on knowledge of workflow, orchestration, business process management, or durable-execution products, including how workflows behave during failures and restarts.
Knowledge of banking operations such as settlement, customer onboarding, payment operations, approvals, or exception handling.
Strong understanding of application programming interfaces, event-driven and distributed systems, data and state models, security, reliability, and observability.
Ability to turn complex technical and business requirements into clear decisions, product requirements, and acceptance criteria.

Nice To Haves

Experience with workflow authoring tools, versioned definitions, connectors, credential management, REST, Kafka, or secure file transfer.
Experience making low-code or no-code tools useful for business product owners.
Software engineering experience building and operating production systems.

Responsibilities

Set the product strategy and roadmap for enterprise orchestration, including reusable workflow steps, connectors, and templates.
Work with clients and internal partners to map banking journeys, identify controls and recovery needs, and define reusable product capabilities.
Define product contracts, acceptance criteria, and workflow behavior for retries, timeouts, versioning, auditability, and safe recovery.
Use product data, telemetry, and customer feedback to measure adoption, reliability, delivery speed, and business impact.
Partner with engineering while maintaining clear ownership of product outcomes, priorities, and scope.