Product Manager, Pharmacy
About The Position
Gifthealth is seeking a Product Manager, Pharmacy to build technology for its digital pharmacy and add product capacity to the pharmacy build. Gifthealth aims to provide a seamless, personalized healthcare experience and is developing a direct-to-patient pharmacy experience that helps patients start and stay on treatment, from intake through delivery and adherence. The role owns assigned areas of the pharmacy platform, working closely with an Engineering Lead and engineers from discovery through release. It involves making independent product decisions, translating pharmacy operations into buildable requirements, and measuring outcomes after launch. The work takes place in a regulated environment and requires close collaboration with pharmacy staff, compliance and clinical stakeholders, and cross-functional teams. This is a hybrid position based in Columbus, Ohio, with regular on-site work alongside pharmacy staff. The position reports to the Director of Product and is full-time, with standard business hours.
Requirements
- At least 2 years of product management experience.
- Comfort working in a highly technical environment, including reading and discussing system design, APIs, integrations, and data flows with engineers.
- Experience working directly with an engineering team in an agile environment.
- Ability to set priorities independently and demonstrate outcomes through metrics, results, or clear evidence of impact.
- Strong written and verbal communication, including the ability to explain technical trade-offs to non-technical stakeholders.
- Ability to work on site regularly in Columbus, Ohio.
- Ability to work at a computer for extended periods.
- Ability to communicate effectively with engineers, pharmacy staff, and cross-functional stakeholders.
- Ability to read and discuss technical system design, APIs, and data flows with engineers.
Nice To Haves
- Experience in pharmacy, such as PBM, dispensing or retail pharmacy, mail-order pharmacy, specialty pharmacy, or pharmacy-adjacent work through an EHR.
- Familiarity with pharmacy management systems, e-prescribing standards such as NCPDP SCRIPT and Surescripts, or pharmacy compliance requirements.
- Familiarity with pharmaceutical manufacturer hub services, patient support programs, or direct-to-patient models.
- Experience using AI tools to improve individual and team workflows.
Responsibilities
- Own the roadmap and delivery for assigned areas of the pharmacy platform, partnering with the Engineering Lead and engineers from discovery through release.
- Set priorities and explain trade-offs to engineering, operations, and leadership.
- Define intended outcomes and success measures for work, and report results after launch.
- Translate pharmacy operations and dispensing workflows into problem statements, requirements, and acceptance criteria.
- Observe pharmacists, technicians, and other pharmacy staff on site to understand workflows and identify opportunities to reduce manual effort with technology.
- Make product decisions in a regulated environment in collaboration with compliance and clinical stakeholders.
- Collaborate with Product Design, Data and Analytics, and Client Success to address pharmacy and partner needs.
- Use AI tools to accelerate analysis, documentation, and prototyping, and share effective approaches with the team.
- Take work off the pharmacy product team's plate and raise risks and dependencies early.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
