Product Manager, Pharmacy

Gifthealth•Columbus, OH
•Hybrid

About The Position

Gifthealth is seeking a Product Manager, Pharmacy to build the technology behind its digital pharmacy. The role adds product capacity to the pharmacy build and owns assigned areas of the pharmacy platform, from discovery through release. The Product Manager works closely with an Engineering Lead and engineers, with autonomy to determine priorities, shape solutions, deliver them, and demonstrate their impact. The role requires technical depth and an understanding of how pharmacy systems and workflows operate. The position reports to the Director of Product and is based in Columbus, Ohio, with a hybrid arrangement and regular on-site work alongside pharmacy staff. The Product Manager partners with pharmacists, technicians, engineering, product design, data and analytics, client success, compliance, and clinical stakeholders. The role makes product decisions in a regulated environment and helps ensure that pharmacy solutions meet partner needs and pharmacy and industry requirements. This is a full-time, exempt position with standard business hours. The listed salary range is $106,000–$133,000.

Requirements

  • At least 2 years of product management experience.
  • Comfort working in a highly technical environment, including reading and discussing system design, APIs, integrations, and data flows with engineers.
  • Experience working directly with an engineering team in an agile environment.
  • Ability to set priorities independently and communicate work outcomes using metrics, results, or clear evidence of impact.
  • Strong written and verbal communication skills, including the ability to explain technical trade-offs to non-technical stakeholders.
  • Ability to work on site regularly in Columbus, Ohio.
  • Ability to work at a computer for extended periods.
  • Ability to communicate effectively with engineers, pharmacy staff, and cross-functional stakeholders.
  • Ability to read and discuss technical system design, APIs, and data flows with engineers.

Nice To Haves

  • Experience with pharmacy in some capacity, such as PBM, dispensing or retail pharmacy, mail-order pharmacy, specialty pharmacy, or pharmacy-adjacent work through an EHR.
  • Familiarity with pharmacy management systems, e-prescribing standards such as NCPDP SCRIPT and Surescripts, or pharmacy compliance requirements.
  • Familiarity with pharmaceutical manufacturer hub services, patient support programs, or direct-to-patient models.
  • Experience using AI tools to improve individual and team workflows.

Responsibilities

  • Own the roadmap and delivery for assigned areas of the pharmacy platform, partnering with the Engineering Lead and engineers from discovery through release.
  • Set priorities and explain the trade-offs to engineering, operations, and leadership.
  • Define intended outcomes and measures for work, then report results after launch.
  • Translate pharmacy operations and dispensing workflows into problem statements, requirements, and acceptance criteria.
  • Work on site with pharmacists, technicians, and other pharmacy staff to observe workflows, identify breakdowns, and find opportunities to reduce manual effort through technology.
  • Make product decisions in a regulated environment in collaboration with compliance and clinical stakeholders.
  • Collaborate with Product Design, Data and Analytics, and Client Success to meet pharmacy partner needs.
  • Use AI tools to accelerate analysis, documentation, and prototyping, and share effective approaches with the team.
  • Support the pharmacy product team by taking on work and raising risks and dependencies early.
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