Product Manager, Paradox LLM Platform

Workday•Chicago, IL

7d•Hybrid

About The Position

The Product Manager will be part of our Business Technology Go-To-Market (GTM) Digital Customer Experience (DCX) team, responsible for defining our technical product roadmap, designing digital customer experience, and developing customer-facing properties. The Product Manager will work together with business stakeholders and Business Technology development teams to drive customer journey and digital engagement projects aimed at providing our customers a cohesive, personalized experiences across Workday properties.

Requirements

5+ years experience in product management, defining and delivering SaaS and/or cloud-based enterprise software products or features.
1+ years experience with AI applications, Language Models, LLM Literacy (Vibe Coding).
Proven ability to exert Business Influence within product teams and with stakeholders by specific actions like presenting data, building consensus, or articulating a strategic vision.
Strong skills in Cross-Team Collaboration, effectively leading and working with specific teams like Engineering, Design, and Marketing to define and deliver product features.
Proven ability to be a strong Customer Advocate, deeply understanding and representing customer needs in product strategy and decisions through specific actions like user research, feedback analysis, or customer engagement.
Deep understanding of Customer Empathy, proactively seeking and understanding customer pain points to drive product development and improve user experience.
Solid skills in Data Analysis, using specific tools and techniques to derive actionable insights for product strategy, prioritization, and measuring success.
Solid Decision Making skills in complex product-related matters, balancing user needs, business goals, and technical feasibility, and effectively communicating those decisions using specific decision-making frameworks.
Good Domain Knowledge of the relevant industry and market, with a strong understanding of specific aspects like trends, competitive landscape, and user behavior.
Proven ability to conduct Research to inform product strategy, identify opportunities, and understand user behavior through specific research methodologies and tools.
Strong skills in Stakeholder Management, effectively communicating with, influencing, and managing expectations of stakeholder groups.
Developing Strategic Thinking skills, contributing to the long-term vision and direction of the product and identifying potential opportunities by specific actions.

Responsibilities

Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand their desired business outcomes and priorities.
Work closely with product development teams through design, development, testing, release, and maintenance of the product to ensure its quality and successful delivery on-time.
Define the product vision, strategy and roadmap, including the underlying technical capabilities.
Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
Guide the product teams towards high value OKRs.
Support education and adoption of platform features by internal development teams.
Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.
Communicate and evangelize the product area among the Workday community and at Workday events.
Lead technical discussions with key internal and external stakeholders / customers.