Platform Product Manager

Joko

1d•Hybrid

About The Position

Joko is a tech company and certified B Corp with over 90 talents across Paris, Barcelona, and New York. We help consumers shop smarter by offering features like cashback, automatic coupons, price alerts, and carbon tracking. We are building an AI-powered shopping assistant and are scaling globally, with a strong focus on the US. The Product team at Joko is responsible for turning ideas into reality by working with Engineering, Design, and Business teams. The Platform tribe within the Product team focuses on designing and building internal platforms, tools, and technical foundations to ensure scalability, reliability, and confidence for the company's operations. This team owns critical domains such as internal products, back-office platforms, infrastructure, security, compliance, and operational reliability. This role offers a unique opportunity to shape a new team from its inception in close collaboration with senior engineering leadership.

Requirements

At least 2+ years of experience as a Product Manager.
Background on internal tools, back-office products, APIs, platforms, or complex B2B products is a strong plus.
Comfortable building products where users are internal teams, with less emphasis on UI polish and more on efficiency, robustness, and adoption.
Curious and hands-on with technical topics such as infrastructure, performance, server costs, reliability, security, compliance, or fraud. You don’t need to code, but you need to understand how things work.
Excellent at alignment, prioritization, and saying no. Able to navigate many dependencies and make trade-offs explicit.
Data-driven, impact-oriented, and focused on solving real operational problems.
Clear, structured communicator, able to translate complex technical topics into business impact.
Based in France or Spain.
Fluent in English (French is a plus, not mandatory).
Ownership-driven, resilient, and motivated by solving hard, unglamorous but high-impact problems that make the whole company better.

Responsibilities

Define the product vision and roadmap for internal platforms (back-office, infrastructure, security, compliance, reliability), aligned with company priorities and technical constraints.
Own the full lifecycle of internal products and tools (e.g. Joko Admin, internal tooling, integrations), from problem framing to delivery and adoption by internal teams.
Work closely with highly experienced senior engineers to co-build scalable and reliable platform foundations.
Act as the main point of contact for internal stakeholders (Engineering, Ops, Finance, Legal, Data, Customer Care), structure demand, and arbitrate priorities.
Drive initiatives around performance, infrastructure costs, security, fraud, and compliance (GDPR) to ensure Joko can scale without breaking.
Define success metrics focused on efficiency, reliability, risk reduction, and time saved for internal teams.