Product Manager - OTA

Stellantis•Auburn Hills, MI

About The Position

The Product Manager - OTA role involves conceiving the vision and developing a multi-year product roadmap for a sub-set of the OTA platform, aligning with the global product strategy. This role requires identifying gaps in existing product capabilities and the ecosystem, and creating innovative product ideas that gain organizational alignment for investment, engineering, and launch. The position demands a deep understanding of the OTA Platform, both functionally and technically, and the ability to modernize it with new capabilities to enhance customer experience. The Product Manager will create compelling roadmaps, document customer journeys, and develop automated journeys for efficiency and intuitive user experiences. Key responsibilities include communicating and prioritizing customer issues with stakeholders, assisting in testing and implementation, establishing scalable processes for product insights and metrics, and collaborating across teams to meet delivery objectives. The role also involves managing platform product requirements, ensuring the backlog reflects the vision, and working with architecture and engineering teams. Additionally, the Product Manager will populate the solution backlog, coordinate dependencies with other product owners, review technical architecture for performance requirements, support communication of delivery timelines and risks to leadership, build stakeholder relationships, own the customer experience, and continuously research industry developments and market trends.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field
A minimum of 8 years of experience including:
A minimum of 6 years of Product Management experience.
A minimum of 5 years of experience in Connected Vehicle domain in Automotive space.
A minimum of 5 On-board ECU update and system interfaces experience.
A minimum of 2 OTA Update in Offboard or Onboard perimeter.
A minimum of 2 HMI experience to manage the customer interface with in-vehicle display, mobile app and web portal.
A minimum of 2 years of experience with underlying application program interface methods for systems integrations.
Candidate must demonstrate a “product mindset” and excellent product mental model strategy with the ability to problem solve, collaborate, and enable realization of business value in an iterative fashion.
Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.
Excel at several core competencies including business acumen, domain knowledge, strategic thinking, analytical and leadership attributes.
Excellent customer intuition – develop innovative product solutions from the ground up based on a deep understanding of customer needs.
Record of accomplishment of shipping multiple successful products that have moved the needle on key business and customer metrics.
Strong collaboration skills with proven ability to influence senior leaders and quickly earn the trust of teams outside of direct circle of influence.
Strong ownership and bias for action

Nice To Haves

Master's degree in engineering, Information Technology, or related field
Expertise in Connectivity and Connected Services in the automotive space
A software development background with experience in one or more programming languages in their earlier part of career.

Responsibilities

Conceiving Vision for the sub-set of a product (in alignment with global OTA product strategy), multi-year product roadmap for the assigned sub - OTA platform.
Identifying gaps in existing product capabilities within OTA or within the ecosystem of OTA products and create superior product ideas that would result in alignment across the organization for investment, engineering and launch.
Understanding the existing OTA Platform both functionally, technically (architectural) and how to modernize this with new capabilities to serve customers.
Creating compelling New Roadmap from the yearly strategy and objective – for the converged or north star platform to serve customers with enhanced experience.
Documenting the as-if Customer Journey and creating full automated journeys that will enable efficiency and intuitive experience to the to be customer.
Communication and prioritization of customer issues/updates with stakeholders, including the assisting in testing and implementation of solutions from development to production.
Establish scalable processes to survey and capture information, insight, and metrics on Products.
Collaborate across functional, technical and business teams to meet the Product Delivery objectives.
Manage Platform Product requirements (Epics, Stories) Ensure the product backlog reflects the vision and strategy! Work with Architecture, End-to-End System Engineering, and solution Engineering and have buy-in
Populate the RTC solution backlog appropriately with appropriate solution epics and features, working with architects for the feature descriptions.
Coordinate dependencies with other product owners within the software organization.
Review the Technical Architecture, End-to-End System Design and validate it for the Performance requirements (Scalable, Available, Performing and Extendible)
Support communication of delivery timelines, status, risks, and escalations to leadership
Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform.
Own the customer experience and customer journey.
Continuously research industry developments, new market trends and understand how our products are performing with current customers.
Consider flexibility and scalability as core attributes of the platform.