Product Manager IV

SS&C TechnologiesKansas City, MA
$130,000 - $140,000Remote

About The Position

This role develops and executes product strategy, positioning, and launch of products and solutions that support the company’s overall business strategy and goals. The position requires a deep understanding of customer needs, market dynamics, and competitive positioning to drive successful product outcomes.

Requirements

  • Strong experience in Pharmacy Benefit Management (PBM) environments.
  • Working knowledge of pharmacy point‑of‑sale (POS) and claims processing.
  • Understanding of drug management concepts, including formulary management, utilization management, and cost containment strategies.
  • Experience with authorizations and adjudication processes.
  • Hands‑on exposure to claims and regulatory data files, including PDEs, encounter data, and paid claims files.
  • Ability to analyze claims data to identify trends, issues, and financial impacts.
  • Strong financial acumen, including ability to evaluate business cases, product ROI, and cost/benefit tradeoffs.
  • Advanced analytical and problem‑solving skills, including structured root cause analysis.
  • Proven experience in requirements elicitation, documentation, and stakeholder validation.
  • Ability to write clear acceptance criteria and test cases.
  • Experience participating in or leading claim testing and validation efforts.
  • Skilled in designing and documenting end‑to‑end business and operational workflows.
  • Experience working in Agile delivery environments.
  • Hands‑on experience using Jira (or comparable Agile tools) for backlog management, tracking, and delivery coordination.
  • Strong communicator with the ability to translate complex concepts across technical and non‑technical audiences.
  • Highly flexible and adaptable, able to operate effectively in a dynamic, fast‑paced environment.
  • Comfortable influencing without authority and working across multiple stakeholder groups.
  • Master’s degree and 4+ years of related experience, or Bachelor’s degree and 6+ years of related experience, or High school diploma and 8+ years of related experience.

Responsibilities

  • Develops, owns, and executes end‑to‑end product strategy, positioning, and go‑to‑market plans aligned with company objectives.
  • Maintains a strong understanding of customer needs, competitive landscape, and market forces, including the company’s position relative to competitors.
  • Analyzes market opportunities, anticipates industry trends, and evaluates feasibility and financial justification for new products and enhancements to existing products.
  • Defines, documents, and prioritizes requirements for current and future products considering business capabilities, technology constraints, quality, cost, customer interactions, and marketplace demands.
  • Oversees the product lifecycle from concept through delivery, ongoing optimization, and retirement.
  • Partners closely with cross‑functional teams—including technical architecture, engineering, development, analytics, operations, and commercial teams—to ensure solutions meet financial, timing, and customer expectations.
  • Defines target customer segments and supports sales teams through product expertise, lead generation support, and solution positioning.
  • Leads medium to large initiatives or complex, high‑visibility product efforts requiring broad business perspective, conceptual thinking, and in‑depth analytical problem solving.
  • Performs root cause analysis on product, claims, or operational issues and drives resolution through data‑driven recommendations.
  • Designs and documents business and operational workflows that support scalable and compliant product delivery.
  • Develops and maintains product policies, procedures, and best practices; recommends continuous process improvements.
  • Mentors and provides guidance to junior product managers, analysts, and cross‑functional partners.
  • May lead a process, program, or functional capability without direct people management responsibility.

Benefits

  • medical, dental, and vision coverage
  • a 401(k) plan with company match
  • paid time off, holidays, and parental leave
  • professional development reimbursement opportunity
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