Product Manager III - TM Onboarding
About The Position
The Product Manager III – TM Onboarding is accountable for the strategic oversight and product management of TMNow, an application that supports onboarding Treasury Management products. TMNow is used by Treasury Management Sales, Implementation & Fulfillment, and Operations teams to initiate, configure, maintain, and service Treasury Management solutions for Commercial and Business Banking clients. The role focuses on the Order Initiation domain and partners with Sales and business stakeholders to ensure the platform supports critical user journeys, business objectives, and client needs while delivering a seamless, efficient user experience. The Product Manager works with vendor and technology partners to articulate business challenges, define user requirements, and develop a value-driven product roadmap aligned with organizational priorities. The position continuously evaluates vendor capabilities, industry trends, user feedback, and application performance to identify opportunities to improve operational efficiency, accelerate time to revenue, optimize resource utilization, and improve business outcomes. It requires cross-functional leadership and partnership with Treasury Management Product Managers, Sales, Implementation & Fulfillment, and other stakeholders to deliver product enhancements that strengthen client experience and operational effectiveness.
Requirements
- Bachelor’s degree.
- At least 7 years of proven marketing, product management, financial, operations, and/or project management experience.
- Alternatively, a combined minimum of 11 years of higher education and/or work experience, including at least 7 years of proven marketing, product management, financial, operations, and/or project management experience.
Nice To Haves
- Experience using Agile.
- Experience with Treasury Management products.
Responsibilities
- Set strategic direction for assigned product lines and present business plans to senior management and employees.
- Develop sales and sales channel strategy.
- Manage product pricing and cost structure, product risk, financials, revenue planning, and profitability.
- Evaluate developments in company markets and recommend new or modified products and services.
- Manage new product implementation and existing product modifications, including design and development, portfolio acquisition, process improvements, and liaison work with affected departments.
- Establish marketing objectives and work with other Bank departments to develop programs to sell products and services.
- Evaluate product and service success and recommend changes in service or marketing strategy.
- Recommend product pricing with an understanding of cost structure.
- Ensure products and services are marketable, profitable, and compliant with legal and regulatory requirements.
- Maintain awareness of trends and developments in marketing and company products and services.
- Adhere to company risk and regulatory standards, policies, and controls; identify risk-related issues requiring escalation.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
- Complete other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
