Product Manager II, Workflows

Box•Redwood City, CA

7d•$151,000 - $188,500•Hybrid

About The Position

Box’s Workflows team builds capabilities for moving content through organizations, including routing, approvals, forms, document generation, e-signature, and AI-powered automation. The Product Manager II will own enterprise workflows—cross-department processes governed and run by IT at scale—and line-of-business workflows built for teams such as finance, legal, HR, and procurement. The role aims to make Box a platform where content-centric work is automated, adopted, and evangelized. The position is responsible for setting a multi-year vision and roadmap for enterprise and line-of-business workflows, determining which capabilities should be platform features versus packaged solutions, and defining success metrics. It also involves identifying valuable workflow use cases by business function and industry, delivering templates and related capabilities, designing AI-native workflow experiences, and shaping integrations with ecosystem partners. The Product Manager works closely with customers, sales engineers, partners, product marketing, sales, and customer success on requirements, positioning, packaging, pricing, launches, and enablement. Box describes itself as an AI-first company and expects employees to use AI to support faster, smarter decisions. The role is based in an assigned office at least three days per week. The position is eligible for equity and benefits. The Redwood City base salary range is $151,000–$188,500 USD; actual compensation depends on factors including knowledge, skill level, experience, and work location.

Requirements

At least 3 years of product management experience, with experience in workflow automation, business process management (BPM), data, AI, or enterprise SaaS platforms.
A track record of shipping products adopted and expanded by large enterprises.
Ability to understand the differences between IT buyers and business buyers and design for both.
Fluency in enterprise requirements, including security, compliance (such as SOC 2, HIPAA, FedRAMP, and GxP), administration, and governance.
Domain depth in at least one line of business or regulated vertical, such as financial services, life sciences, public sector, legal, or HR.
Hands-on experience shipping AI/LLM features, including evaluation, human-in-the-loop design, and managing quality in production.
Growth mindset and an approach to leveraging AI for faster, smarter decisions.
Work from the assigned office at least 3 days per week.

Responsibilities

Set a multi-year vision and roadmap for enterprise and line-of-business workflows.
Decide which capabilities should be developed as platform capabilities and which should be delivered as solutions.
Own success metrics, including adoption, workflow volume, time-to-value, and expansion revenue.
Identify high-value workflow use cases by business function and industry, and deliver templates, data models, agents, skills, and integrations that provide value quickly.
Define how AI agents, extraction, and classification integrate into workflows, including human-in-the-loop review, exception handling, and guardrails for accuracy, cost, and trust.
Work with ecosystem partners such as Salesforce, Microsoft, ServiceNow, Workday, and SAP; shape APIs, events, and connectors that integrate Box workflows into existing systems.
Engage with customers, sales engineers, and partners, translating field feedback into clear product requirements.
Collaborate with product marketing, sales, and customer success on positioning, packaging, pricing, launches, and enablement.