AVP, Senior Product Manager - Agentic Workflows

Walker & Dunlop

1d•Remote

About The Position

The AVP, Senior Product Manager – Agentic Workflows is a senior individual contributor on Walker & Dunlop’s WDTech R&D team, responsible for identifying, developing, and delivering AI-powered workflow solutions that improve business processes across the company. Reporting to the Chief Product Officer, this role works closely with business leaders and cross-functional teams to understand operational challenges, rapidly prototype solutions, and guide them from prototype to production. The position combines product management expertise with hands-on use of modern AI technologies to deliver measurable business outcomes. WDTech is Walker & Dunlop’s in-house technology team, bringing together professionals with expertise in real estate data, data science, and technology. WDTech Product collaborates with the business and engineering partners to turn business outcomes into product strategies and align user needs with innovative solutions. The role requires regular travel to Walker & Dunlop offices and field locations. It also involves working with Engineering, Site Reliability Engineering, Information Security, Legal, Procurement, business teams, and executive stakeholders. The position is remote, as indicated by the job posting’s #LI-Remote tag.

Requirements

Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
At least 8 years of product management experience, with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production.
Experience managing products throughout the full lifecycle, from discovery and solution design through implementation and adoption.
Experience collaborating with software engineering teams and translating business needs into technical requirements.
Strong knowledge of AI technologies, including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.
Ability to independently prototype AI-enabled solutions using modern AI development tools and platforms.
Strong product management, analytical, and problem-solving skills, including the ability to translate complex business challenges into scalable technology solutions.
Excellent written and verbal communication skills and ability to communicate effectively with technical and non-technical stakeholders.
Strong collaboration and influencing skills, including the ability to build partnerships across business and technology teams.
Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality execution and documentation.
Willingness and ability to travel regularly to Walker & Dunlop offices and field locations.
Ability to take ownership, take on challenges, acknowledge growth opportunities, and demonstrate patience when learning new processes.
Courtesy, respect, and thoughtfulness when working with colleagues and stakeholders.

Nice To Haves

Experience within commercial real estate, mortgage finance, financial services, or another regulated industry.
Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown.

Responsibilities

Partner with business teams through direct user engagement and observation to identify workflow challenges and opportunities for AI-enabled automation.
Travel regularly to Walker & Dunlop offices and field locations to understand business processes and gather product-development insights.
Translate business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives.
Design, build, test, and iterate AI workflow prototypes using modern AI tools and development platforms.
Present solutions to stakeholders, gather feedback, and refine workflows based on user input.
Partner with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and other cross-functional teams to move solutions from prototype to production.
Define, measure, and report key performance metrics, including adoption, operational efficiency, quality improvements, and business impact.
Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices.
Communicate project priorities, progress, and outcomes to business stakeholders and executive leadership.
Identify reusable solutions, improve development practices, and share knowledge across teams to contribute to Walker & Dunlop’s AI product capabilities.
Perform other duties as assigned.

Benefits

Comprehensive benefit options, including medical coverage with up to 83% subsidized medical payroll deductions.
Competitive dental and vision benefits.
401(k) with company match.
Pre-tax transit and commuting benefits.
Health and wellness program with cash rewards and resources promoting health, engagement, and balance.
Paid maternity and parental leave, as well as other family paid leave programs.
Company-paid life insurance and short- and long-term disability insurance.
Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts.
Career development opportunities.
Volunteer hours and donation matching.
Opportunity to join a Fortune Magazine Great Places to Work winner.