Product Mgr II

RELX•Washington, DC

1d•$95,300 - $190,500•Remote

About The Position

LexisNexis Risk Solutions is an essential partner in risk assessment. Its Government vertical provides solutions to government agencies and law enforcement, helping them gain insights from complex data, improve operational efficiency and program integrity, recover revenue, and make timely, informed investigative decisions. The Product Manager II owns one or more product features and leads project execution. This role owns product development plans and represents its features on cross-functional teams, proposing ideas that address customer needs based on direct customer understanding. The Product Manager prioritizes and communicates production customer issues and defects using relevant data, and leads demonstrations for key stakeholders at program milestones. The role can be performed remotely in the United States, with a preference for Central or Eastern time zones. The position spans customer engagement, market and product analysis, go-to-market support, product discovery and delivery, commercial planning, and technical collaboration. The Product Manager works with customer-facing teams and stakeholders, supports product launches and operations, manages portions of the product lifecycle, and uses customer, market, sales, and product data to inform decisions and product direction. The role requires U.S. citizenship and the ability to obtain SSA Security Clearance as a condition of employment or continued employment.

Requirements

Suggested minimum of 4+ years of experience.
Must be a U.S. citizen.
Must be able to obtain SSA Security Clearance as a condition of employment or continued employment.
Recognized as the full owner of a product or multiple features.
Experience identifying, leading, and releasing changes or enhancements that improved customer satisfaction and/or commercial impact.
Thorough product development knowledge, including the ability to develop related business cases, content, and product plans.
Successful participation in customer engagements.
Proficiency with technologies used for day-to-day tasks, such as Excel, SQL, PowerBI, and CoPilot Agents.
Firm grasp of data and technical architecture principles and best practices, with the ability to interface with data and extract insights.

Nice To Haves

A bachelor’s or master’s degree in a technical subject, such as Computer Science or an Engineering discipline, is preferred but not essential.

Responsibilities

Interact frequently with customers, generate customer requirements, anticipate customer needs, and prioritize them for the organization.
Analyze market activity, including news, incidents, competitive announcements, and events; predict short-term market changes and their implications for the product.
Balance customer expectations with the commercial viability of the product.
Gather and analyze data from customers, market analysis, sales, revenue, and other sources to address consequential business problems.
Make trade-off decisions between potential product capabilities and quantitatively evaluate product hypotheses, including A/B testing for interactive products.
Manage day-to-day issues and problems, and generate ideas by analyzing product data for insights.
Support go-to-market strategy by communicating customer requirements and timelines to stakeholders.
Assist with launch plans in coordination with external customer-facing teams such as marketing and sales.
Answer sales and customer questions about feature function, pricing, packaging, value proposition, and competition.
Offer Train-the-Trainer sessions to support operational market rollout and assist with collateral for sales demonstrations and customer events.
Define key milestones, outcomes, and deliverables during go-to-market and product strategy planning.
Identify root causes of customer and internal operational issues and evaluate product-feature opportunities that address them and meet business goals and metrics.
Understand the product platform and proactively manage its dependencies.
Participate in product discovery for new product development according to defined processes, manage portions of the product lifecycle, and work with SDLCs such as agile processes.
Provide tier 2 support for customers and suppliers.
Determine strategic product vision and priorities for a feature area and shape and champion future product direction.
Use competitive analysis to drive product direction and strategy, and create product development plans, opportunity assessments, and business cases.
Consider high-level technical approaches when prioritizing functionality and use technologies such as Excel, SQL, PowerBI, and CoPilot Agents in day-to-day work.
Apply data and technical architecture principles and interface with data to extract insights.
Develop relevant competencies, act on feedback, and build on personal strengths and development areas.
Ask questions and gather facts from multiple sources to identify, analyze, and solve problems; propose and implement effective solutions with minimal intervention.
Collaborate to develop and experiment with new ideas and improve processes and tasks.
Communicate effectively through active listening, thoughtful questions, sharing relevant information, team discussions, and presentations.
Promote open collaboration, seek team members’ input and expertise, and help remove barriers to team performance.
Build strong working relationships across teams and support colleagues by sharing expertise, assisting with onboarding, and providing constructive feedback and guidance.
Stay focused on key objectives, follow through on priorities and commitments, and collaborate to achieve shared results.