Product Manager, Healthcare Facility Solutions

ASSA ABLOYVancouver, BC
Hybrid

About The Position

We are seeking a strategic and execution-focused Product Manager to lead our Facilities Solutions segment within the Healthcare RTLS portfolio. This role will own the roadmap and delivery of operational solutions that directly impact asset management, wayfinding, hand hygiene, and environmental monitoring across healthcare environments. As a Product Manager, you will engage with business and engineering teams to plan, investigate and launch new products, improvement initiatives and product releases. You will leverage your exceptional organizational and communication skills to balance workloads and expectations, while also using your analytical skills to synthesize product usage trends and identify opportunities to improve the users’ experience and expand business opportunities. In this role you will be responsible for defining product strategy, driving cross-functional execution, and ensuring our solutions deliver measurable value to healthcare providers. This includes managing the lifecycle of various products with a focus on innovation, customer outcomes, and competitive differentiation.

Requirements

  • BA/BS in Computer Science, Engineering or equivalent field
  • Applicants with equivalent education plus relevant job experience may also be considered
  • Minimum 5+ years product management related positions within the technology industry specifically with Healthcare solutions.
  • Experience with SaaS solutions is a plus.
  • Proven ability to successfully launch products and services globally
  • Experience in managing a portfolio including both Hardware and Software components.
  • Expertise in the area of RTLS (Real-Time Location Systems)
  • Proven capability of cross-functional collaboration & ability to gain consensus
  • Data & analysis driven
  • You are comfortable with, and able to manage constructively; change, ambiguity, debate, conflict, and informed risk taking
  • Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
  • Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
  • Must be legally eligible to work in the country in which you are hired.

Responsibilities

  • Analyzing business requirements and defining product use cases and requirements to meet those use cases
  • Collaborating with stakeholders to drive product innovation, obtain buy-in for product initiatives, and set expectations
  • Communicating solution designs and requirements to both product development teams and business teams
  • Supporting product lifecycle activities, including new product introduction, continuous product improvement, and end-of-life processes
  • Managing product requirements throughout the product lifecycle
  • Managing hardware and software products within the product roadmap in conjunction with the overall solutions roadmap
  • Working with hardware development team members, software product managers, software development teams, and quality assurance teams to successfully implement and deliver solutions
  • Holding project gate meetings to review progress and gain approval to move projects forward
  • Holding core team meetings and working cross-functionally with internal team members
  • Collaborating with business partners to develop product strategy and pricing and drive project initiatives
  • Supporting day-to-day product inquiries and issue resolution
  • Documenting and communicating product changes to the business and members, and participating in internal change management efforts with departments and end users.
  • Working with hardware development team members, software product managers, the software development team and quality assurance to successfully implement and deliver solutions

Benefits

  • Competitive salary and rewards package
  • Competitive benefits and annual leave offering, allowing for work-life balance
  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
  • To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
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