Product Manager, Fan Data

Major League Baseball•New York, NY

1d•$110,000 - $135,000

About The Position

Major League Baseball is looking for a Product Manager, Fan Data in the Fan Data Platform group to help us achieve our mission of creating the best fan experience in professional sports and leveraging the awesome storytelling power of baseball. In this role, you will focus on enhancing the foundational Fan Data Platform that centralizes all MLB Fan Data in one single platform, enabling use cases across hundreds of digital and physical touchpoints. This role will have a special focus on building products that support the Ticketing domain and beyond, as we continue to expand and grow our products in this space. This capability plays a pivotal role in a wide variety of use cases in the Baseball industry including Analytics, Data Science, Personalization, Marketing, as well as Business Intelligence across various lines of businesses. We have a unique opportunity in the Baseball industry to leverage large scale data and drive new and exciting personalized experiences for millions of fans globally.

Requirements

2+ years of experience as a Product Manager, supporting data platforms
Hands-on experience using SQL/R/Python to explore data, validate requirements or support product decisions
Experience with Agile methodologies such as scrum or kanban
Ability to build productive relationships and work effectively with a diverse group of stakeholders
Excellent written and verbal communication and presentation skills
Fortitude to remain calm and react appropriately in high-pressure situations
Self-starter who is energetic & enthusiastic, confident, adaptable & fan-oriented and comfortable working in a fast-moving environment
Strong problem solving skills. Ability to translate highly unstructured business problems into tangible solutions

Nice To Haves

A love for Baseball!
Experience defining or monitoring data-quality and product-adoption measures
Experience in building large scale Data Platforms using cloud based services
Technical background along with hands on experience in analyzing large scale data sets with SQL, Python, R, etc
Proven experience in owning products / large scale projects through to completion, from requirements gathering through rollout and training

Responsibilities

Manage a defined set of products, features and initiatives related to ticketing data within MLB’s Fan Data Platform. Focus on centralizing all ticketing data in one platform, creating new data products and enabling high value use cases across the industry
Work with key stakeholders across the industry to build consensus and roadmaps
Gather, document and translate business and technical requirements into clear product requirements, user stories and acceptance criteria
Lead day-to-day product planning, development, testing, release and rollout activities in partnership with engineering, analytics, quality assurance and other stakeholder groups
Maintain a strong focus on data quality and governance
Build and manage relationships with a diverse set of stakeholders across the Baseball industry
Keep a pulse across sports and other industries, including best practices and trends. Evangelize new ideas and bring them into the organization