Product Manager-Engineering

Cencora•Amarillo, TX

5d•$76,200 - $119,460•Hybrid

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. The Product Owner — Pro Control / Pro Control Batcher is responsible for defining, prioritizing, and advancing software and system capabilities that support feed mill operations and the feeding of production animals. This role serves as the key link between customers, software development, hardware teams, support teams, and business stakeholders to ensure the product suite delivers reliable, efficient, and innovative solutions. The individual in this role must possess deep operational knowledge of feed mill production processes, batching systems, industrial automation, and the mechanical and electrical equipment that support plant operations. This role is responsible for translating customer and business needs into clear product requirements, guiding development priorities, supporting system audits and optimization efforts, and building a forward-looking roadmap that includes emerging technologies such as Artificial Intelligence. Because customer operations run continuously, this role also participates in a rotating on-call schedule and requires regular travel to customer locations.

Requirements

Bachelor’s degree in Engineering, Agricultural Engineering, Industrial Technology, Automation, Computer Science, or a related technical field; or equivalent combination of education and relevant experience.
Experience in feed mill operations, batching systems, industrial automation, or related manufacturing environments.
Demonstrated understanding of PLCs, automation logic, and software-controlled industrial processes.
Working knowledge of mechanical and electrical systems in production or process environments.
Experience gathering, documenting, and translating customer or business needs into product or system requirements.
Strong written and verbal communication skills.
Strong organizational and prioritization skills.
Ability to work effectively across multiple teams and functions.
Willingness and ability to travel 30%–40%.
Willingness and ability to participate in a rotating on-call schedule.

Nice To Haves

Experience in animal nutrition, feed manufacturing, or agricultural production systems.
Experience in product ownership, product management, controls engineering, systems engineering, or applications engineering.
Familiarity with SCADA, HMI systems, and industrial control platforms.
Experience working in Agile or similar product development environments.
Knowledge of Artificial Intelligence, predictive analytics, or advanced automation technologies in industrial applications.
Experience supporting customer-facing technical solutions in field environments.
Feed mill production workflows
Ingredient handling and batching processes
Process sequencing and loadout operations
Throughput, efficiency, and downtime drivers
Production system audits and optimization practices
PLC fundamentals and troubleshooting
Ladder logic and control sequencing concepts
HMI and operator interface functionality
SCADA systems and process visibility tools
Industrial communications and system integration concepts
Pumps and pumping systems
Motors and motor-driven equipment
Conveyors, augers, feeders, and material handling systems
Batch boxes, mixers, valves, and gates
Bearings, gearboxes, chains, belts, and couplings
Pneumatic and hydraulic components, where applicable
Common equipment failure modes and maintenance considerations
Electrical motors and motor controls
VFDs, starters, relays, contactors, breakers, and overloads
Sensors, switches, instrumentation, and control devices
Load cells and scale systems
Electrical panels, wiring, and control cabinets
Reading electrical schematics, I/O diagrams, and panel layouts
Electrical safety fundamentals and lockout/tagout awareness
Product ownership
Requirements gathering and documentation
Industrial automation knowledge
Feed mill operational expertise
Mechanical and electrical systems knowledge
System auditing and process optimization
Root cause analysis
Technical problem-solving
Communication
Customer focus
Collaboration
Organizational effectiveness
Strategic thinking
Initiative
Accountability
Adaptability
Attention to detail
Decision-making
Cross-functional influence
Prioritization and tradeoff management
Roadmap planning
Change leadership
Continuous improvement mindset
Certification in agile methodologies, lean, product management, or pragmatic marketing preferred.
Ability to influence change across a wide variety of functions and roles.
Skilled professional knowledge of product management.
Strong strategic and tactical thinking, with sound business acumen and critical thinking in complex environments.
Creative mindset with a strong big-picture perspective.
Knowledge of life sciences, drug managed care processes, market access, and payer and healthcare decision-maker needs.
Product management capabilities, including conducting market research, validating new products and services, developing product roadmaps, and defining product requirements.
Knowledge of market research, data analytics, and performance metrics.
Understanding of software development life cycles and Agile methodologies.
Familiarity with Salesforce in an Agile environment is an asset.
Ability to assess, design, and implement technology solutions.
Knowledge of financial systems and tools, including Enterprise Performance Management, Business Intelligence, Data Warehouse, AI/ML, Power BI, and Microsoft Office applications.
Ability to build roadmaps and logically sequence recommendations while accounting for parallel and dependent initiatives.
Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
Excellent interpersonal, communication, facilitation, presentation, and writing skills.
Ability to distill complex concepts into simple and concise messages, both verbally and visually.
Strong project management, organizational, and attention-to-detail skills.
Ability to collaborate across cross-functional, matrixed, and global teams to optimize outcomes.
Ability to engage stakeholders, build trust, and influence at senior levels without direct authority.
Ability to engage internal and external customers to support strategy and tactical plan development.
Ability to identify problems, answer questions, gain cooperation, and implement efficient solutions independently.
Commitment to continuous improvement, learning, and change management.
Self-motivated and self-directed, with the ability to prioritize work, adapt in fast-paced environments, and consistently meet deadlines.
Ability to understand technical concepts and translate them into operational processes.
Openness to feedback, mentoring, and coaching.
Bilingual in English and French.

Responsibilities

Own product direction for Pro Control and Pro Control Batcher.
Develop, maintain, and communicate an 18-month product roadmap aligned to customer needs, operational priorities, and business goals.
Evaluate opportunities for product enhancement, feature expansion, system optimization, and innovation.
Identify and recommend opportunities to apply Artificial Intelligence, analytics, and automation to improve system performance and decision-making.
Gather, define, and document business, functional, and system requirements.
Create user stories, feature definitions, workflows, and acceptance criteria for development.
Prioritize the product backlog based on customer impact, strategic value, technical feasibility, and urgency.
Partner with development teams throughout design, build, test, and release activities.
Work directly with customers to understand operating environments, pain points, and opportunities for improvement.
Support solution design that helps customers improve efficiency, throughput, reliability, and system performance.
Conduct audits of existing systems to ensure software settings, system configurations, and integrated processes are functioning correctly.
Recommend corrective actions, enhancements, or optimization opportunities based on audit findings and operational observations.
Coordinate closely with software, support, hardware, and implementation teams to ensure alignment on product needs and delivery expectations.
Ensure support teams and hardware teams receive clear requirements and timely communication from software initiatives.
Serve as a central point of coordination for product-related questions, requirements clarification, and field feedback.
Apply working knowledge of feed mill operations, industrial controls, and integrated equipment in support of product decisions.
Assist with troubleshooting, root cause analysis, and issue resolution related to software-controlled processes and equipment integration.
Participate in a rotating on-call support schedule to support customer needs in a 24/7 operating environment.
Travel approximately 30%–40% to support customer visits, audits, implementation efforts, and internal coordination.