Engineering Product Manager
About The Position
The Engineering Product Manager will lead the design and delivery of improvements to Cisco’s operational capabilities, building relationships with business and IT stakeholders to advance strategic goals. The role is part of the Sales and Partner Incentive Team, specifically Sales Coverage, Crediting, and Compensation (SC3), which uses Agile and hybrid methodologies and is expanding its use of AI-driven automation. The team focuses primarily on transformational and recurring-revenue initiatives, with opportunities to contribute to Optimize the Business projects. The position owns experiences across Cisco’s Goal-to-Cash process, from planning and quota-setting through seller payouts. It leads requirements gathering and delivery, uses data analytics to identify root causes and corrective actions, and drives operational readiness for next-generation business models. It also provides program and project leadership for SC3 functions, minimizing user impact and resolving risks and roadblocks.
Requirements
- Demonstrated leadership of multiple programs or medium-to-large functional teams, with measurable outcomes.
- At least 10 years of professional experience in business or IT consulting, business operations, integration, or operations management.
- Expertise in at least two business capability domains, such as order management, compensation, sales performance management, distribution compensation, or reporting, with measurable contributions.
- Hands-on experience running operations with product management discipline, including process improvement, organizational change, and systems management.
- Experience managing project portfolios, including planning, reporting, and advising across concurrent projects, with quantifiable results.
Nice To Haves
- Bachelor’s degree or equivalent experience in business administration, information technology, or a related field.
- Deep expertise in seller territory coverage planning, complex crediting rules, and incentive compensation mechanics, applied to building intuitive workflows.
- Experience with enterprise compensation tools such as SAP Callidus, Anaplan, Xactly, Varicent, Salesforce Commissions, or custom-built ICM platforms.
- Exceptional storytelling and presentation skills for communicating product vision, roadmap strategy, and operational change to leadership and federated teams.
- Ability to drive organization-wide change through innovative ideas and measurable impact.
- Experience exploring and applying AI practices and tools to improve efficiency and user experience.
- Skill leading federated teams that include direct, matrixed, and third-party reports.
- Proven track record of delivering enterprise-grade SaaS products or internal platforms.
Responsibilities
- Design cohesive experiences across the Goal-to-Cash process, including planning, quota-setting, and seller payouts.
- Gather requirements, translate business needs into Product Requirements Documents and user stories, and ensure timely delivery that meets expectations.
- Analyze data and metrics to identify root causes and take corrective action when success criteria are not met.
- Operationalize next-generation business models, shape execution to minimize user impact, and accelerate go-to-market for recurring-revenue models.
- Lead programs and projects to ensure operational readiness for SC3 functions, proactively identifying and resolving risks and roadblocks.
- Build strong relationships with business and IT stakeholders to advance shared strategic goals.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays and floating holiday for non-exempt employees
- Birthday paid day off
- Paid year-end holiday shutdown
- Personal wellness paid days off
- Paid vacation or flexible vacation time off, depending on employee classification
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for non-sales roles, subject to Cisco policies
- Potential Cisco restricted stock unit grants, subject to eligibility and vesting terms
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
