Product Manager, Consultant

Blue Shield of California • El Dorado Hills, CA

9h • $123,100 - $208,300 • Hybrid

About The Position

The Health Plan Correspondence (HPC) Content & Composition team, part of Member Experience Transformation, manages controls, requirements, features, prioritization, and sequencing to enhance Blue Shield’s transactional communications, including ID cards, bills, and EOBs. The Product Manager, Consultant reports to the Sr. Manager, Product Management and owns the Smart Communications suite (SmartCOMM, SmartIQ, SmartPath, SmartHUB), leading platform strategy, roadmap, feature prioritization, and stakeholder alignment. This role partners closely with content/composition teams and IT to optimize platforms and support a digital-first correspondence strategy. We seek leaders who drive results through critical thinking, teamwork, and continuous learning, while fostering individual and organizational growth. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

• Critical thinking
• Teamwork
• Continuous learning

Responsibilities

• Owns the Smart Communications suite (SmartCOMM, SmartIQ, SmartPath, SmartHUB), leading platform strategy, roadmap, feature prioritization, and stakeholder alignment.
• Partners closely with content/composition teams and IT to optimize platforms and support a digital-first correspondence strategy.
• Drives results through critical thinking, teamwork, and continuous learning, while fostering individual and organizational growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed