Product Consultant

Cynet Systems•Atlanta, GA

12h

About The Position

We are seeking a highly experienced Product Consultant with a strong background in product management, particularly in the Data or AI-led space. The ideal candidate will have extensive experience shaping product strategy across various payment processing domains, including merchant services, gateways, ACH/card, and payment operations. This role involves identifying opportunities to leverage AI/agentic capabilities to significantly impact payment economics, customer experience, risk management, and operational models. You will be responsible for engaging with C-suite and payment executives to define product vision, investment priorities, and long-term transformation roadmaps. Additionally, you will define and launch new payment products and capabilities, encompassing market positioning, business case development, operating model design, and commercialization strategy.

Requirements

10-12 years of experience in product management.
Expertise in Data or AI led Product Management.
Experience shaping product strategy across payment processing, merchant services, gateways, ACH/card, and payment operations.
Experience identifying where AI/agentic capabilities can materially change payment economics, customer experience, risk, and operational models.
Ability to engage C-suite and payment executives to shape product vision, investment priorities, and multi-year transformation roadmaps.
Experience defining and launching new payment products and capabilities, including market positioning, business case, operating model, and commercialization strategy.
Product Management.
Agentic AI.
Payment Operations.
Product Strategy.
Data Analysis.
Market Research.
KPI Tracking.
Cross-functional Collaboration.
Senior native product professional background.
Strong verbal and written communication skills.

Responsibilities

Drive the strategy, development, and scale of the B2B, Merchant, and Print platform.
Ensure alignment with business objectives and market needs.
Strategize product initiatives, processes, and frameworks in collaboration with CSPOs across Merchant, B2B, and Print domains.
Define and own the product vision, roadmap, and success metrics.
Align product strategy with business goals, revenue targets, and evolving market trends.
Identify and drive continuous enhancement opportunities to maximize product value and growth.
Analyze product usage, customer behavior, and business metrics to generate actionable insights.
Identify trends, patterns, and opportunities for product improvement.
Track KPIs such as engagement, conversion, retention, and revenue.
Evaluate product performance and recommend optimization strategies.
Conduct competitor analysis and market research to identify opportunities.
Gather customer feedback via surveys, interviews, and usage data.