Product Manager, Chase Digital Assistant
About The Position
As a Product Manager in Chase's Agentic Experience organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Requirements
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to influence without authority — driving alignment, resolving conflict, and maintaining momentum across LOB teams, technical leads, and senior stakeholders without direct reporting relationships
- Sufficient technical fluency to understand API integration patterns, platform dependencies, and agent architecture concepts well enough to guide LOB teams through the build and certification process
Nice To Haves
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience building or scaling platform adoption programs, developer/partner enablement, or internal product ecosystems
- Familiarity with AI or agentic platform concepts, including agent orchestration, tool integration, or LLM-based product development
Responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Develops and owns the LOB partnership strategy for the agentic platform, including onboarding frameworks, federation playbooks, and engagement models that enable LOBs to build and integrate agentic experiences efficiently
- Leads discovery and scoping efforts with LOB stakeholders to define use cases, integration requirements, and delivery milestones, translating business objectives into actionable product requirements within the agentic ecosystem
- Owns and maintains a delivery backlog across multiple concurrent LOB partnerships, managing dependencies, sequencing, and trade-offs to ensure platform standards are upheld while accommodating LOB-specific constraints
- Builds the framework for tracking LOB delivery health, including agent build velocity, certification progress, and adoption outcomes partnering with platform and analytics teams to surface risks and drive accountability
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
