Product Manager - Buyer Experience

1stdibs.com • New York, NY

4h • Hybrid

About The Position

1stDibs is a unique online marketplace connecting design lovers to over one million extraordinary pieces, including furniture, fine art, jewelry, and fashion. As the Product Manager for the Buyer Experience, you will be responsible for the critical touchpoints that define how users interact and transact on the marketplace. This role involves being the architect of the Trade, Private Client, and Message Center ecosystems, driving scalable growth by bridging buyer intent and successful conversion. You will lead a high-velocity, cross-functional team of engineers, designers, and analysts to transform complex buyer pain points into elegant, high-performance product solutions. This position offers significant visibility to senior leadership and the autonomy to influence the global product strategy.

Requirements

• Marketplace Instinct: 3+ years of PM experience, with a strong preference for e-commerce or complex two-sided marketplaces.
• Strategic Execution: A proven track record of managing technical roadmaps and delivering measurable ROI.
• Master Storyteller: Exceptional communication skills. You can translate complex technical constraints into compelling narratives for any audience.
• Analytical Rigor: Proficiency in SQL and data visualization. You don't just report data - you use it to make informed trade-offs and find the "why" behind the numbers.
• Collaborative Leadership: A natural ability to lead by influence, breaking down silos and driving decisive action in ambiguous environments.
• Problem Solver: You thrive on deconstructing complex issues and identifying creative, scalable solutions.

Responsibilities

• Own the Vision: Define and execute the multi-quarter strategy and roadmap for Onboarding flows, Message Center and our Trade and Private Client Program, ensuring they align with overarching business goals.
• Full-Lifecycle Delivery: Lead product development from raw concept and rapid experimentation to full-scale global launches.
• Data-Driven Discovery: Synthesize user research, competitive market analysis, and deep-funnel analytics to uncover "hidden" opportunities for innovation.
• Bridge the Gap: Act as the connective tissue between design, engineering, and marketing to build, iterate, and polish key buyer-facing features.
• Drive Engagement: Partner with stakeholders to optimize the communication loop between buyers and sellers, specifically aimed at increasing Trade program velocity.
• Evangelize the Roadmap: Communicate product wins and strategic pivots to senior leadership, setting clear expectations and building organizational consensus.
• Obsess over the Buyer: Become the voice of the user by analyzing on-site behaviors and conducting direct interviews to solve friction in the marketplace journey.

Benefits

• Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions.
• Health plan includes gender affirmation and infertility care.
• Flexible with PTO, generally expecting employees to take around 15 days/year.
• All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
• The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely.
• Fully paid wellness benefits, including One Medical membership and WellHub.
• Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
• Company match of donations to 501c3 charities, up to $250/year.
• Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees