Product Manager - AI SOC Platform — MDR/MXDR, Network & Cloud Security (MSSP)

LevelBlue LLC

2d•$100,000 - $150,000•Hybrid

About The Position

LevelBlue is seeking a Product Manager to lead the strategy, roadmap, and commercial success of their AI SOC platform. This platform powers their Managed Detection and Response (MDR), Managed Extended Detection and Response (MXDR), managed network security, and managed cloud security services. The role focuses on scaling AI- and automation-first capabilities to handle increasing alert volumes without a proportional increase in analyst headcount. It also involves making the platform extensible for new channel partners, MSSPs, and MSPs to integrate quickly. The scope covers endpoint, network, and cloud security, including firewall and NDR-driven network defense, cloud posture, workload, and identity security, packaged for MSSPs to operate multi-tenant under their own brand. The Product Manager will be comfortable discussing architecture and engaging with customer and partner executives.

Requirements

3-5+ years of product management experience in MSS/MSSP, MDR/MXDR, EDR, SIEM, or SOC automation (SOAR / AI SOC) products
Demonstrated experience shipping AI/ML- or automation-driven capabilities and measuring their impact on analyst workload and cost-to-serve
A high school diploma or equivalent is required

Nice To Haves

A college or university degree is a plus.

Responsibilities

Own and evangelize the roadmap for the AI SOC platform underpinning MDR/MXDR — AI-assisted triage, alert correlation and deduplication, automated investigation, and orchestrated response
Drive down analyst touches per alert, false-positive rates, and manual investigation steps through automation and agentic workflows, targeting workload volume as the primary product outcome
Define the platform's extensibility model — multi-tenancy, tenant hierarchy, role-based access, white-labeling, and partner-facing configuration — to enable repeatable onboarding of new distribution channel partners
Own the partner and customer API surface (detections, cases, telemetry ingestion, response actions, reporting/billing), including versioning, rate limits, documentation, and developer experience
Build the integration and data-source roadmap across EDR, identity, cloud, email, and network telemetry, prioritizing coverage based on partner and customer demand
Own the managed network security roadmap — firewall and IPS policy management, NDR, secure service edge/SASE, and network telemetry-driven detections delivered at MSSP scale
Own the managed cloud security roadmap — CSPM/CNAPP posture management, cloud workload and container protection, cloud identity and entitlement monitoring, and multi-cloud (AWS, Azure, GCP) detection coverage
Package network and cloud security for MSSP delivery — multi-tenant policy management, bulk device and account onboarding, co-managed and partner-operated models, and estate-wide change/compliance reporting
Present the strategy, roadmap, and benefits to sales teams, customers, and external partners — QBRs, advisory boards, partner enablement sessions, analyst briefings, and deal-critical escalations
Maintain a deep view of the MSS/MDR/MXDR competitive landscape (MSSPs, EDR-led MDR, SIEM and hyperscaler SOC platforms, emerging AI SOC entrants) and sharpen differentiators in positioning and pricing
Own AI governance and trust requirements for the platform — model transparency, analyst-in-the-loop controls, auditability, and data residency/handling commitments
Own commercial success metrics — automation rate, cost-to-serve per tenant, partner-sourced pipeline and revenue, adoption, and retention — and build the business case for new capabilities