Product Manager

Assembled is seeking a highly collaborative and experienced Product Manager to join their team. The successful candidate will be responsible for conducting customer research, collaborating with engineering and design teams, measuring product performance, evangelizing the product vision, and championing high product quality. They will also need to thrive in a fast-paced and rapidly changing environment. This is an exciting opportunity to join a company that is transforming customer support teams and has already gained significant traction with top-tier clients.

• Conduct customer research to deeply understand problems and needs
• Consult go-to-market teams, interview customers and prospects, analyze feedback and usage data
• Collaborate with engineering and design teams to design and deliver a robust product roadmap
• Provide clear requirements and direction, prioritize key features, and remove blockers
• Foster a culture of experimentation and iteration
• Design trials to test new features or strategies, measuring impact & adoption and incorporating learnings
• Measure key metrics of product performance
• Report on insights to leadership and cross-functional teams and craft strategies to drive adoption and value
• Evangelize the product vision and roadmap to internal and external stakeholders
• Share the "why" behind key decisions and rally teams around the product strategy
• Champion high product quality
• Work in a fast-paced, rapidly changing environment
• Thrive in ambiguity

• Conduct customer research to understand problems and needs
• Consult go-to-market teams, interview customers and prospects, analyze feedback and usage data
• Collaborate with engineering and design teams to design and deliver a product roadmap
• Provide clear requirements and direction, prioritize key features, and remove blockers
• Foster a culture of experimentation and iteration
• Design trials to test new features or strategies and measure impact and adoption
• Measure key metrics of product performance and report insights to leadership and cross-functional teams
• Craft strategies to drive adoption and value
• Evangelize the product vision and roadmap to internal and external stakeholders
• Share the "why" behind key decisions and rally teams around the product strategy
• Champion high product quality in usability, visual design, and relevance to complex user workflows
• Work in a fast-paced, rapidly changing environment
• Thrive in ambiguity

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits for professional development, general wellness, Assembled customers, commuting, and community-support agriculture (CSA)
• Paid parental leave and family planning support
• Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
• 401(k) plan enrollment