Product Management Manager

Bellese

2d • $134,200 - $166,100 • Remote

About The Position

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why†to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

The Hospital Quality Reporting (HQR) Secure Portal is the only CMS-approved website for secure communications and health care quality data exchange between quality improvement organizations, hospitals, physician offices, nursing homes, end-stage renal disease networks and facilities, and data vendors. It provides secure data exchange to and within various CMS quality reporting programs, including Hospital Inpatient Quality Reporting, Hospital Outpatient Quality Reporting, Inpatient Psychiatric Facility Quality Reporting, Prospective Payment System-Exempt Cancer Hospital Quality Reporting, Ambulatory Surgical Center Quality Reporting, and the Medicare Promoting Interoperability Program.

Being a Product Manager in the public sector is both challenging and rewarding. With the civic-tech movement at its early stages, Product Managers can play a vital role in shaping the movement and guiding it towards a direction where policy and technology can work hand-in-hand to create inclusive and easy to access digital services.

This is a people management role, requiring proven experience as a direct manager overseeing performance and professional development of other Product Managers. Bellese Product Managers have the opportunity to:
Facilitate the conversation and implementation of best practices that can improve processes and ways or working, such as expanding product thinking
Assist in creating a culture of innovation, collaboration and cross-functional work
Mitigate skepticism to change by demonstrating the benefits of working transparently and collaboratively across functions
Champion skill diversity in team composition
Prioritize responsible innovation.

As a people manager, you are always in touch, accessible and approachable. As a consultant, you find joy in the art of the short stint and look for opportunities to productively challenge the status quo. As a collaborative leader, you leverage influence and trust, not authority to drive progress. As a continuous learner, you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks. As a systems thinker, you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes. As an agile team lead, you know that maintaining a mindset of people over process is a recipe for success. As a user advocate, you put the user at the heart of all problem-solving, from ideation through delivery.

Requirements

• 8 or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry.
• Deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization.
• Excellent communication, collaboration and technical product skills.
• Proven experience as a direct manager overseeing performance and professional development of other Product Managers.
• US Citizenship or Green Card only
• US Residency for at least the past 3 years
• Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation
• 8 or more years as a Product Manager building digital products in a cross-functional agile environment
• Experience directly managing other product professionals, including being responsible for performance management and professional development
• Experience developing product team staffing models, consulting on job ladders and leading hiring initiatives
• Prior professional services, government, or federal consulting experience in a client-facing consulting or contracting role
• Exceptional coaching and mentoring skills
• Expert knowledge of product operations and agile frameworks
• In-depth knowledge of the requirements management cycle with excellence in coaching others in defining, writing and testing requirements, acceptance criteria and definition of done
• Superior relationship building skills in large, complex stakeholder environments
• Masterful communication skills across business, technical and creative stakeholders
• Proven ability driving progress in ambiguous environments
• Strong understanding of horizon two and three product strategy planning, and how to balance that against horizon one execution
• Experience writing or editing product processes for government or commercial proposals
• Past experience managing teams owning data platforms, lower environments and infrastructure products

Nice To Haves

• Formal training in a variety of agile delivery frameworks, including SAFe
• 2+ years as a people manager on a remote team
• Experience in a rapidly growing small business or startup environment
• Experience building digital healthcare technology products and services
• Experience working in the public sector or a highly regulated industry
• Familiarity with accessibility requirements
• Certification in or experience leading organizational change management efforts
• Experience building and leading Communities of Practice for product management in partnership with other disciplines

Responsibilities

• Facilitate the conversation and implementation of best practices that can improve processes and ways or working, such as expanding product thinking
• Assist in creating a culture of innovation, collaboration and cross-functional work
• Mitigate skepticism to change by demonstrating the benefits of working transparently and collaboratively across functions
• Champion skill diversity in team composition
• Prioritize responsible innovation
• Overseeing performance and professional development of other Product Managers
• Developing product team staffing models, consulting on job ladders and leading hiring initiatives
• Coaching and mentoring other product professionals
• Defining, writing and testing requirements, acceptance criteria and definition of done
• Driving progress in ambiguous environments
• Balancing horizon two and three product strategy planning against horizon one execution
• Writing or editing product processes for government or commercial proposals
• Managing teams owning data platforms, lower environments and infrastructure products
• Hiring, developing and retaining talent
• Conflict resolution
• Performance management
• Building inclusive teams
• Defining healthy organizational dynamics
• Servant leadership

Benefits

• Remote First, Remote Only Culture
• Four weeks paid time off yearly (prorated based on start date for the first year)
• 10 paid floating company holidays
• Flexible schedule
• Work from home setup including a Macbook
• Collaborative, learning environment
• Medical, dental, and company-paid vision insurance
• Optional HSA account with some medical plans and a company contribution
• Company paid basic life and AD&D insurance coverages
• Company paid short and long term life insurance
• Optional critical illness and accident insurance
• 401K plan with 3% safe harbor contribution
• Wellness resources and virtual care
• Perks Plus employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed