Product Management Coordinator

Murata America•Carrollton, TX

5d•Hybrid

About The Position

The Product Management Coordinator supports product management activities with additional responsibility for sales operations coordination. This position plays a key part in maintaining product data, documentation, and compliance while also ensuring alignment between customer demand and supply. The ideal candidate demonstrates strong ownership, hands-on experience in product-related processes, and the ability to collaborate effectively across functions in a fast-paced environment.

Requirements

Highschool diploma or GED with some college coursework.
2+ years of relevant experience required.
Experience in product management support, product data management, or related roles in a manufacturing or technical environment.
Strong attention to detail, particularly in managing product data, documentation, and compliance requirements.
Proficiency in ERP systems and Microsoft Office Excel.
Solid analytical and problem-solving skills with effective communication and interpersonal skills.
Ability to work cross-functional and manage multiple priorities in a fast-paced environment.

Nice To Haves

Associate’s degree or higher.
Strong product management or product support experience is preferred.
Experience with import/export control, documentation management, or QMS/ISO processes.

Responsibilities

Create, maintain, and update product part numbers as well as configurations in internal systems.
Ensure data accuracy, consistency, and integrity across platforms.
Manage product classification for import/export compliance.
Monitor regulatory changes and ensure timely updates to systems and documentation.
Develop, organize, and maintain product technical documentation.
Manage the document library with proper version control and accessibility.
Continuously improve documentation processes and standards.
Follow and support QMS (Quality Management Systems) processes in all product-related activities.
Ensure compliance with internal quality and regulatory requirements.
Contribute to continuous improvement of product management practices.
Submit legal documents for review through internal systems.
Coordinate communication between Product Management and Legal teams to ensure timely processing.
Conduct market research and analyze competitor information to support product strategy.
Assist in developing promotional materials for exhibitions, digital campaigns, and partnerships.
Manage customer demand, which includes order entry, forecasts, backlog monitoring, and order changes.
Identify and proactively address demand or system exceptions.
Support packing and shipment of sample products.
Release and manage purchase orders to factories.
Coordinate supply adjustments (expedites, pushouts, cancellations) to meet customer requirements.
Maintain pricing accuracy and resolve discrepancies.
Process billing adjustments and credit requests with clear root cause analysis.
Monitor inventory levels and mitigate excess or shortage risks.
Communicate with customers and internal teams regarding order status, shipments, and issue resolution.
Support product registration processes with factories.
Maintain compliance with ISO/JSOX requirements and assist in resolving system-related issues.