Coordinator, Product Information Management

Johnny Was•Los Angeles, CA

About The Position

The Item Procurement Coordinator is responsible for the accurate and timely setup of product information, ensuring data integrity to support ecommerce, store operations, merchandising and reporting. This role ensures product data is complete, accurate, consistent and aligned to business needs, enabling accurate product presentation, inventory flow and performance tracking across channels. This role brings strong attention to detail and operational discipline, bringing precision and accountability to product data.

Requirements

2–4 years of experience in item setup, product data management, merchandising operations, ecommerce operations, or related field
Strong attention to detail with a high level of accuracy in data entry and product setup
Experience working with PLM, PIM, ERP, or item management systems (Backbone and PIM platforms preferred)
Strong Excel skills, including data organization and validation
Understanding of product attributes, taxonomy, classifications, and ecommerce merchandising structures
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong organizational and process management skills
Experience working cross-functionally with merchandising, ecommerce, planning, operations, and reporting teams
Ability to identify, troubleshoot, and resolve data inconsistencies and operational issues
Understanding of how product data impacts ecommerce, inventory flow, reporting, and customer experience
Comfortable working within evolving systems, processes, and platform changes
Strong communication skills with the ability to collaborate across teams and maintain alignment on data standards

Responsibilities

Own item setup for all products, ensuring accuracy across style information, attributes, classifications, and pricing
Ensure all required data fields are complete and aligned to merchandising and operational standards
Validate data accuracy prior to product launch
Maintain and update product information as needed throughout the product lifecycle
Partner with merchandising, planning and operations team to ensure timely and accurate set up
Compile and organize product data in excel for use by the copywriting team
High accuracy of product data across systems
On-time product setup aligned to launch timelines
Minimal errors impacting site experience, selling or reporting
Monitor and maintain consistency of product data across all systems and channels
Ensure product attributes and classifications support merchandising, filtering, reporting and selling
Identify and resolve discrepancies in product information, attributes and classifications
Partner with Site Merchandising to ensure data supports desired reporting, filtering, navigation and merchandising online
Partner with relevant teams to troubleshoot and solve data-related issues
Establish and maintain standards for product data quality and completeness
Strong cross-functional alignment of product data requirements and standards
Timely resolution of data discrepancies through effective partnerships with merchandising, planning and operations teams
Reduced errors and rework in item setup and data maintenance through streamlined collaboration.
Product data consistently meets needs of downstream teams and customer experiences
Support product data preparation and validation for system or platform changes
Partner with cross-functional and technical teams to ensure accurate data mapping and transfer
Validate product data in new systems to ensure accuracy and completeness
Accurate and complete product data migration with minimal errors
Timely identification and resolution of data issues during transition
Strong collaboration with cross-functional teams throughout the process
Own item setup and product data accuracy across systems
Ensure product data is complete, consistent, and aligned to business needs
Enable merchandising, selling and reporting across ecommerce and stores
Maintain data integrity to support inventory flow and operational processes
Partner cross-functionally to support business needs and timelines
Support data readiness for system changes and platform transitions