Product Line Manager

908 Devices•Danbury, CT

13h•$80,000 - $90,000•Onsite

About The Position

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company’s devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. 908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide. We are looking for a Product Line Manager/Technical Sales Specialist to join our team in Danbury, CT. The successful candidate will be primarily responsible for managing, marketing, and selling our Czitek product line. Tasks will include product positioning, rebranding, product demonstration, post-sales support, channel management, technical troubleshooting, forecasting & planning.

Requirements

Chemistry Degree or comparable degree required
Hands-on FTIR Instrumentation experience
Excellent verbal and written communication skills
Above-average skills in standard business software (MS Office)
Experience with FTIR analytical software

Nice To Haves

FTIR Microscopy experience is a plus
Experience with Salesforce, and Shopify websites is a plus

Responsibilities

Timely response to all customer inquiries from sales to technical support.
Worldwide support to resellers and end user requests that may include configuration recommendations, pricing, quoting, and processing of orders, as well as before and after market support of the products.
Must be capable of running FTIR samples with our accessories and analyze the output which requires experience in FTIR instrumentation and sample preparation for ATR (Attenuated Total Reflection Techniques).
Write/create technical applications and service bulletins (FAQ’s) to post to web/social media.
Ability to design and present live and virtual web demos to communicate benefits and features of our products.
Increase our products exposure to Digital Media on the Internet via blogs, social media, SEO, videos and updates to our website with goal to generate prospective business.
Work closely with Manufacturing to communicate prospective business for forecasting lead times and delivery commitments.
“Brand Refresh” of all marketing materials for posting to digital media sites where appropriate.