Product Lifecycle Manager

OpenAI•San Francisco, CA

5d•Hybrid

About The Position

The Consumer Product Operations team is responsible for enabling the successful development, launch, and sustainment of next-generation AI-powered consumer hardware products. We work cross-functionally across Engineering, Operations, Supply Chain, Manufacturing, and Systems to build scalable operational infrastructure that supports rapid innovation and world-class execution. As an Operations Product Specialist / Product Lifecycle Manager (PLM), you will own the operational lifecycle of products from early development through ramp, sustainment, and end-of-life. This role is accountable for product data integrity, part- and BOM-level governance, and readiness across systems, materials, and builds. You will ensure the right product configurations are released, built, and supported at every stage of the product lifecycle. We’re looking for someone who thrives in highly cross-functional environments, enjoys operating in the details, and can build scalable operational processes in fast-moving hardware organizations. This is a hands-on role sitting at the intersection of Engineering, Operations, Supply Chain, Manufacturing, and Systems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Requirements

Deep experience with PLM systems, BOMs, ECOs, and revision control.
Hands-on experience supporting operations and factory builds.
Strong operational judgment and exceptional attention to detail.
Comfortable operating in ambiguity and early-stage environments.
Clear communicator who can drive alignment across technical and operational teams.
Enjoy building scalable systems and processes that support fast-moving hardware development.
Experience working cross-functionally with Engineering, Manufacturing, Supply Chain, and Systems teams.

Responsibilities

Own product lifecycle definitions and transitions across development, pilot, ramp, sustainment, and end-of-life phases.
Ensure product configurations, BOMs, and documentation are accurate and released at each lifecycle stage.
Drive lifecycle readiness reviews tied to build and launch milestones.
Own part-level and BOM-level revision control across PLM, ERP, and downstream systems.
Manage engineering change processes (ECOs), ensuring changes are properly reviewed, approved, released, and communicated.
Ensure correct revisions are procured, kitted, and built at each phase.
Resolve revision mismatches, late changes, and build-impacting escapes.
Lead material readiness for builds in partnership with Supply Chain and Manufacturing.
Ensure BOM completeness, sourcing readiness, and material availability ahead of operations and ramp builds.
Own PLM data quality and governance standards across parts, BOMs, configurations, and lifecycle states.
Partner with systems teams to define and improve PLM, ERP, and integration workflows.
Ensure product data supports operational execution, reporting, and scalability.
Drive adoption of standard workflows and reduce manual workarounds.