Product Leader, Digital Assets Platform Services

Fidelity • Boston, MA

5d

About The Position

The Vice President, Digital Assets Platform Services Product Leader defines and delivers the platform strategy, roadmap, and capabilities powering Fidelity Digital Assets' core platform services. The role oversees Product Managers responsible for recordkeeping, asset and money movement, settlement, custody workflow orchestration, and other foundational capabilities that support strategic objectives and scalable digital asset custody operations.

The leader provides strategic direction for a portfolio of platform services and leads Product Managers in delivering customer value, operational efficiency, platform modernization, and business results. The role partners with Engineering, Architecture, other Product Leaders, and Operations to evolve platform capabilities in alignment with business priorities, operational requirements, and regulatory obligations.

Responsibilities include developing portfolio vision, outcomes, KPIs, roadmaps, and investment priorities; identifying opportunities through research and market and operational analysis; building business cases; and validating solutions through experimentation and customer feedback. The Product Leader owns roadmap planning and prioritization, defines end-to-end operational, client, and associate experiences with partner teams, and establishes governance and planning routines to support alignment and informed decisions.

Requirements

• 15 or more years of Product Management experience leading financial services, brokerage operations, custody, asset servicing, or related products.
• 8 or more years of experience leading Product Owners, Squad Leads, or other Product Managers.
• Deep expertise in one or more of recordkeeping, asset and money movement, settlement, custody operations, transaction processing, workflow orchestration, operational servicing platforms, or related financial infrastructure.
• Demonstrated success leading platform products, operational products, enterprise services, or infrastructure-oriented product portfolios.
• Experience modernizing platforms through APIs, workflow automation, operational efficiency initiatives, and scalable service architectures.
• Ability to balance customer needs, operational requirements, platform sustainability, and regulatory obligations when prioritizing investments and making decisions.

Responsibilities

• Develop the vision, target outcomes, KPIs, strategic roadmaps, and investment priorities for the Platform Services portfolio.
• Identify opportunities using customer research, market analysis, industry trends, competitive assessment, and operational insights.
• Build and socialize business cases for new capabilities and investments, including customer value, business impact, ROI, dependencies, and execution considerations.
• Validate ideas and solutions through experimentation, prototypes, customer feedback, and measurable outcome tracking.
• Provide subject matter expertise across recordkeeping, asset and money movement, settlement, custody workflow orchestration, and platform services capabilities.
• Own, manage, and prioritize the Platform Services roadmap across recordkeeping, asset and money movement, settlement, custody workflow orchestration, platform services, and APIs.
• Align product investments and roadmaps with enterprise priorities, technology strategies, and customer needs.
• Define end-to-end operational, client, and associate experiences with UX, Operations, Engineering, and Architecture teams.
• Partner with engineering and architecture leaders to define scalable solutions, technology roadmaps, and execution approaches.
• Manage intake and prioritization of opportunities, balancing customer value, strategic objectives, capacity, risks, and regulatory requirements.
• Establish operating models, governance routines, and planning forums to drive stakeholder alignment, transparency, and informed decisions.
• Lead multiple Product Managers in delivering customer value, operational efficiency, platform modernization, and business results.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment and tuition reimbursement
• Learning resources for career development
• Bonus or other variable compensation may be included, depending on position and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed