Product Lead

Fulcrum•San Francisco, CA

3h•$175,000 - $250,000•Onsite

About The Position

Fulcrum is building the operating system for modern insurance brokerages, and we’re hiring a Product Lead to help define the product vision that will transform how brokerages operate every day. As an early product leader, you’ll work alongside the founders and cross-functional teams to shape strategy, deepen customer understanding, and drive execution from discovery through delivery. You’ll set product direction in partnership with engineering and design, turn real customer insights into solutions that matter, and build the processes that will scale Fulcrum’s product organization as we grow.

Requirements

5+ years building products, ideally in early-stage B2B or vertical SaaS companies.
Comfortable operating in ambiguity and building structure where none exists.
Exceptional at customer discovery and translating qualitative insight into product direction.
Technical enough to partner deeply with engineers and understand AI-driven capabilities.
Highly ownership-oriented — you take responsibility for outcomes, not just deliverables.
Clear communicator who can align teams around priorities and trade-offs.

Nice To Haves

Ex-Founder is a plus

Responsibilities

Own product discovery and definition from customer problem to shipped solution.
Spend significant time with insurance brokerages and account managers to deeply understand workflows, pain points, and opportunities for automation.
Translate customer needs and AI capabilities into clear product requirements and prioritized roadmaps.
Partner closely with Engineering and Design to ship high-quality, high-impact features quickly.
Define and track product success through usage, outcomes, and customer feedback.
Establish early product processes, documentation standards, and operating rhythms as the product function scales.
Act as the connective tissue between customers, GTM, and Engineering.