AI Product Lead

Quilter • London, VA

2d • Hybrid

About The Position

The AI Product Lead plays a pivotal role in shaping, delivering, and governing AI products across Quilter, ensuring alignment to business priorities, regulatory expectations, and responsible AI standards. This role combines strong technical expertise in Machine Learning and Generative AI with product leadership, project delivery, and stakeholder engagement, enabling scalable and impactful AI solutions across the organisation.

Requirements

• Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Engineering, Business, or similar).
• Strong understanding of Machine Learning, Generative AI, and LLM-based solutions
• Knowledge of AI product lifecycle and delivery frameworks, including agile methodologies
• Solid understanding of AI governance frameworks, model risk management, and regulatory requirements (GDPR, EU AI Act, FCA guidance)
• Awareness of AI/ML evaluation techniques and performance measurement
• Understanding of third-party AI ecosystems and vendor integration approaches
• Proven experience in AI Product Management, AI Delivery Lead, or similar roles
• Demonstrated success delivering AI/ML or GenAI products from concept to production
• Strong experience in Agile project delivery and backlog prioritisation using JIRA or similar tools
• Experience working within regulated industries (financial services preferred)
• Experience contributing to AI governance, model validation, and risk management processes
• Experience evaluating and onboarding third-party AI vendors and solutions
• Strong strategic thinking with the ability to balance innovation, delivery, and risk
• Excellent project management, planning, and organisational skills
• Strong stakeholder management and influencing capability across all levels
• Excellent communication and presentation skills, including executive-level engagement
• Ability to translate complex AI concepts into clear, business-driven outcomes
• Collaborative, proactive, and delivery-focused mindset

Nice To Haves

• Advanced degree (MSc/PhD in AI, Data Science, or related field) is advantageous but not required.
• Certifications in AI/ML, Product Management, or Agile Delivery (e.g., Scrum, SAFe) are advantageous

Responsibilities

• Define and own the AI product vision, roadmap, and prioritisation of use cases aligned to business value and strategic objectives.
• Translate business needs into clear AI problem statements and delivery plans.
• Lead end-to-end delivery of AI products using agile methodologies and ensure delivery milestones, dependencies, and risks are effectively managed to drive timely and high-quality outcomes.
• Track product performance, business impact, and user adoption. Ensure AI solutions deliver measurable outcomes and continuously evolve based on feedback and performance metrics.
• Collaborate closely with AI Governance, Risk, Legal, and Compliance teams to ensure all AI products adhere to Quilter’s AI governance framework.
• Ensure robust evaluation frameworks are applied across ML and GenAI solutions, including accuracy, fairness, bias, explainability, and hallucination monitoring. Support model validation prior to production deployment.
• Build strong, collaborative relationships across business units, technology, and senior stakeholders. Act as a trusted advisor, ensuring alignment, transparency, and effective communication throughout the product lifecycle.
• Work closely with AI Scientists, Engineers, Product Owners, and business SMEs to ensure seamless delivery of AI solutions across the AI development lifecycle.
• Lead and mentor team members where appropriate, fostering a high-performance, collaborative, and delivery-focused culture.
• Provide technical and product leadership input into the evaluation of AI vendors and external solutions. Support due diligence, risk assessment, and alignment to Quilter’s standards for secure and responsible AI adoption.

Benefits

• Holiday: 182 hours (26 days)
• Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
• Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
• Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
• Life Assurance: 4x your salary.
• Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan: Jersey employees only
• In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level