Member of Technical Staff — Product Engineer

Nuance Labs•Seattle, WA

1d•Onsite

About The Position

Nuance Labs is hiring a hands-on individual contributor to own product engineering across its real-time AI avatar experience, developer platform, and internal research tooling. The role spans work from backend systems through user interfaces, and may shift between launch-focused product features and research tools supporting upcoming studies. Engineers are expected to identify what needs to be done, align with affected partners, and deliver with limited top-down direction. The position includes building end-to-end product features; designing responsive and fair experiences under high demand; developing APIs, SDKs, and documentation for external developers; improving research tooling with researchers; gathering user feedback; testing and rolling out avatar versions; and collaborating with cross-functional partners, including legal, on privacy-conscious user flows. Nuance Labs describes its work as building photorealistic, real-time AI avatars with emotional intelligence and full-duplex audiovisual capabilities. The role is in person in Seattle five days a week. Base salary is $250,000–$300,000, plus meaningful equity. The company offers visa sponsorship from day one.

Requirements

Track record of shipping product features end to end, with the ability to explain what was built, tradeoffs made, and post-launch results.
Strong software engineering fundamentals in one or more programming languages.
Proficient everyday use of agentic AI tools and sound judgment in checking their work.
Product judgment, including care for user experience and the ability to distinguish where polish matters from where a quick version is sufficient.
Comfort with production systems, including load, rollouts, monitoring, and incident response.
Self-drive and ability to identify and complete work without daily direction.
Range and adaptability across product, platform, and research tooling.
Startup instincts and comfort owning outcomes in a small, fast-moving team.

Nice To Haves

Experience with conversational AI.
Experience with audio/video capture or real-time media.
Mobile and/or desktop app development experience.
Experience building developer-facing products such as APIs, SDKs, or documentation.
Experience building tools for researchers or working closely with ML teams.

Responsibilities

Build product features end to end, from backend systems through the UI, across the full conversation experience.
Design experiences that remain fair and responsive when demand exceeds capacity and perform under heavy load.
Build and grow the developer platform, including APIs, SDKs, and documentation.
Maintain and improve internal research tooling, partnering with researchers to design and build features for their studies.
Build ways for users to share feedback that can improve the product and models.
Ensure new avatar versions are tested before reaching users, roll out smoothly, and scale with demand.
Work with cross-functional partners, including legal, on privacy-conscious user flows.

Benefits

Health plans, including an HDHP with approximately $2,000 in annual company HSA contributions.
$2,000 per year for wellness expenses such as gym memberships, fitness equipment, training/coaching, and classes.
One-time $500 work setup allowance for technology or accessories.
15 days of PTO, 10 public holidays, and a full-week year-end office closure.
Lunch, drinks, and snacks provided every workday.
Pre-tax commuter benefits up to $340 per month for parking and transportation.
401(k) with a 4% match: 100% of the first 3% contributed and 50% of the next 2%.
Meaningful equity.
Visa sponsorship, including O-1, H-1B, and green card sponsorship, from day one.
AI-native tooling, including unlimited tokens.