Product Engineer 5
About The Position
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. At Lam, as a Product Engineer, you thrive in a high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely with customers and internal teams, you will provide real-time problem-solving for customer challenges and to enhance our products. Your passion for engaging with customers and innovative engineering drives progress in our industry, tackling previously unsolvable challenges.
Requirements
- Master’s degree in Material Science, Electrical Engineering, Mechanical Engineering, Optics, Physics, Chemistry, Chemical Engineering, or related field with 8+ years of experience; or a PhD with 5+ years’ experience; or equivalent experience.
- Exceptional analytical and experimental design skills.
- Creative thinking, problem-solving, and troubleshooting capabilities.
- Exceptional communication and presentation skills.
- Comfortable traveling up to 25% of the time.
Nice To Haves
- Prior product design and technical engineering experience is beneficial.
- Experience designing, specifying, building, operating, and maintaining semiconductor, automotive, aerospace, or related hardware, tools, and equipment.
- Experience leading cross-functional teams.
Responsibilities
- Collaboratively engineer innovative semiconductor equipment and process design solutions to quickly resolve customer issues and improve product quality in a dynamic, fast-paced, challenging environment.
- Lead product development projects from product prototyping, development, deployment/product release, and initial field support.
- Independently design and conduct experiments, tests, and prototypes to resolve complex technical problems.
- Present analysis and support technical recommendations clearly and concisely.
- Collaborate with cross-functional and cross-cultural teams to guide the specification and development of products.
- Provide technical support for installation and/or diagnosing, troubleshooting, repairing, and debugging complex product issues.
- Maintain a high degree of customer engagement including face-to-face and international travel to customer sites supporting near-term product releases and solving customer issues.
- Work in a cleanroom lab and/or customer semiconductor fab environment.
Benefits
- We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
- Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
- Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
- At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
