Product Engineer 5

Lam Research•Fremont, CA

6d•$125,000 - $270,000•Hybrid

About The Position

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. At Lam, as a Product Engineer, you thrive in a high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely with customers and internal teams, you will provide real-time solutions to customer challenges and help enhance our products. Your passion for engaging with customers and innovative engineering drives progress in our industry, tackling the once unsolvable.

Requirements

Minimum of 12 years of related experience with a Bachelor’s degree; a Master’s degree in Material Science, Electrical Engineering, Mechanical Engineering, Optics, Physics, Chemistry, Chemical Engineering, or related field with 8+ years of experience; or a PhD with 5+ years’ experience; or equivalent experience.
Exceptional analytical and experimental design skills.
Creative thinking, problem-solving, and troubleshooting capabilities.
Exceptionally clear communication and presentation skills.
Comfortable traveling up to 25% of the time.

Nice To Haves

Prior product design and technical engineering experience is beneficial.
Experience designing, specifying, building, operating, and maintaining semiconductor, automotive, aerospace, or related hardware, tools, and equipment.
Experience leading cross-functional teams.

Responsibilities

Collaboratively engineer innovative semiconductor equipment and process design solutions to quickly resolve customer issues and improve product quality in a dynamic, fast-paced, challenging environment.
Lead product development projects from product prototyping, development, deployment/product release, and initial field support.
Independently design and conduct experiments, tests, and prototypes to resolve complex technical problems.
Present analyses and support technical recommendations clearly and concisely.
Collaborate with cross-functional and cross-cultural teams to guide the specification and development of products.
Provide technical support for installation and/or diagnosing, troubleshooting, repairing, and debugging complex product issues.
Maintain a high degree of customer engagement including face-to-face and international travel to customer sites supporting near-term product releases and solving customer issues.
Work in a cleanroom lab and/or customer semiconductor fab environment.