Product Director

NubankPalo Alto, CA

About The Position

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our Institutional Page Product Leadership at Nu At Nubank, we want to deliver the best possible products to our customers. This aspiration guides our product, engineering, and design decisions from the moment we conceive of an idea to the first version of a product we put in a user’s hands to the endless iterations we make after that. Product development at Nubank is fundamentally about impact , and this is where we start when we evaluate new ideas. We want to have meaningful, long-term value for our customers by providing products that are truly empowering and life-improving. Or, as one of our company values says: “We want our customers to love us fanatically.” We're always looking for exceptional product leaders to reinvent the future of financial services . We do not look for opportunities that are small or use cases where good solutions already exist. We look for big problems that cause people (and companies) enormous amounts of frustration and pain. One of our other company values emphasizes this point: “ We are hungry and challenge the status quo .” In financial services, this boldness often means targeting the complexity that is endemic to financial products.

Requirements

  • Fanatical about customers.
  • Want to challenge the status quo.
  • Experience building teams that build products.
  • Experience growing and coaching multiple product teams.
  • Experience hiring and leveling up product managers.
  • Genuine product approach.
  • Experience staying close to the data, the customer, and the market.
  • Experience building with AI.
  • Experience using AI to change how teams discover, prototype and ship.
  • Clear, practical view of where AI belongs in the product and where it doesn't.
  • Hands-on at a senior level.
  • Experience getting into the details of the product and the market.

Responsibilities

  • Own the vision, the strategy, the trade-offs, the launch, and the numbers afterward.
  • Set the vision, not just the roadmap, defining where a business unit or building block is going two-plus years out, and defend it with customer insight, business logic and technical depth in equal measure.
  • Build and grow multiple product teams, hiring and leveling up product managers.
  • Stay close to the data, the customer, and the market.
  • Use AI to change how teams discover, prototype, and ship products, with a clear, practical view of where it belongs in the product itself and where it doesn't.
  • Get into the details of the product and the market at a senior level.
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