Product Design

Latent•San Francisco, CA

About The Position

Latent is building the intelligence infrastructure for healthcare. Our clinical AI platform helps health systems streamline medication access by automating complex workflows — prior authorizations, appeals, and 340B compliance. By surfacing relevant clinical evidence from EHR data, we reduce administrative burden and accelerate time-to-therapy for patients. We recently raised an $80M Series A co-led by Spark Capital and Transformation Capital, with participation from General Catalyst, McKesson Ventures, Y Combinator, and Conviction. We serve 2M+ patients across 45+ of the nation's leading health systems — including Yale New Haven, Mount Sinai, UCSF, Ochsner, and Vanderbilt. We move fast, operate with high ownership, and build products that directly improve patient care. We're looking for a Product Designer to shape the next generation of clinical AI products powering healthcare. As we build the design function at Latent, You'll join a growing design function and own design end to end, from early problem framing through shipped product. You'll work directly with engineering, product, and customers to design enterprise software that makes complex clinical workflows feel simple.

Requirements

Enterprise Experience: Has designed complex workflows, multi-user systems, and operationally dense software. Knows how to make powerful tools feel simple
End-to-End Ownership: Has built products from scratch. Defined what to build, not just designed within existing systems and patterns
Self-Directed: Comfortable with ambiguity and able to drive from problem to shipped product without heavy process or hand-holding
Fast + High Craft: Ships quickly without letting the details slip. Knows where to cut scope and where to hold the line on quality
Product Thinking: Cares about what we build and why. Has opinions about product direction, not just UI
Collaboration: Thrive in cross-functional environments; Collaborate across engineering, product, and GTM.Can articulate design decisions clearly to both technical and non-technical audiences
Startup Mindset: Comfortable in fast-paced, ambiguous environments — adaptable, high-ownership, and able to maintain momentum through change

Nice To Haves

Experience with AI-powered or data-driven products
Familiarity with healthcare, EHRs, or clinical systems
Background in startups or high-growth environments (seed to Series A)
Technical fluency is a plus
Experience building products for operational or workflow-driven use cases
Uses AI tools in their workflow and is always looking for ways to move faster with them

Responsibilities

Own the full design process from discovery through delivery for core product areas
Make smart tradeoffs between speed and polish to keep shipping without sacrificing craft
Design complex, multi-user workflows for clinical and operational teams at large health systems
Translate dense healthcare processes into clear, intuitive product experiences
Handle edge cases, permissions, and system states that come with enterprise software
Work directly with healthcare customers to understand clinical workflows and pain points
Turn ambiguous problems into clear product direction
Balance user needs with long-term product vision
Establish design standards and processes that grow with the team
Partner closely with engineering on implementation quality and handoffs

Benefits

Work on mission-critical problems at the intersection of AI and healthcare
Ship products that directly improve patient access to life-saving medications
Shape how design works at Latent as the team grows
High ownership and the opportunity to shape clinical AI products used by the nation's leading health systems

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