Product Content Analyst

W.B. Mason • Brockton, MA

7d • Hybrid

About The Position

W.B. Mason is looking for an entry-level, full-time Product Content Analyst to enhance their e-commerce catalog. This role involves reviewing and editing item content to meet quality standards, managing large data sets in their PIM, ensuring proper item classification, and collaborating with the Site Merchandising Team on new categories. The analyst will monitor Product Display Pages (PDPs) for accuracy, conduct periodic audits, and assist with customer-specific item setups. The goal is to ensure high-quality product descriptions and visuals to help customers make informed buying decisions. The company culture emphasizes trust, strong relationships, and internal advancement, with a mission focused on providing essential workplace products and fostering teamwork.

Requirements

• Bachelor's degree
• 0 years of professional experience
• Microsoft Excel experience and collegiate-level proficiency required
• Intermediate to advanced skills in Microsoft Office applications
• Problem-solving skills and the ability to use spreadsheets to maintain attention to detail
• Drive to constantly improve complex business processes
• Strong verbal and written communication skills
• Practical judgement and sound reasoning
• Has a great attitude
• A team player
• Ability to adapt to changing inputs while maintaining high work quality
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment

Nice To Haves

• 1-2 years relevant internship experience
• Any technical skills such as: coding, R, Python, Tableau, SQL, Power BI or advanced AI/ML are a plus, but not required
• PIM experience managing PDP content in an e-commerce environment is preferred, but not required

Responsibilities

• Enhance the e-commerce catalog by reviewing and editing item content to meet quality standards.
• Manage large data sets in the PIM.
• Ensure proper item classification.
• Collaborate with the Site Merchandising Team on new categories.
• Monitor Product Display Pages (PDPs) for accuracy.
• Conduct periodic audits.
• Assist with customer-specific item setups.
• Ensure high-quality product descriptions and visuals.
• Use a mix of semi-automated and manual processes to populate structured retail web content.
• Collaborate effectively with internal stakeholders to ensure content is accurate and updated on time.
• Regularly lift and/or move 25 pounds.

Benefits

• Dental and vision insurance
• Medical and dependent care
• Short- and long-term disability
• BCBS Health Plans with a $0 in-network deductible and multiple coverage options
• Company-paid cell phone plan with unlimited texting, calling, and data, and the ability to add a family member for $55/month per line
• A 401(k)
• Company-provided or supplemental life insurance
• Paid holidays
• Flexible spend program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level