Product Consultant Messaging (m/f/d)

Retarus•Secaucus, NJ

4d•Hybrid

About The Position

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS , as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

Requirements

Completed vocational training or a degree in (business) computer science or a comparable qualification.
Several years of professional experience in technical sales, presales, IT consulting, or IT support.
In-depth technical knowledge of IT infrastructures, cloud technologies, and IT security.
Strong communication, facilitation, and presentation skills.
High degree of initiative, team spirit, and a structured approach to work.

Nice To Haves

Initial experience with messaging, document processing, and API integrations is a plus.

Responsibilities

Support the entire sales cycle as a technical partner to account managers, translating complex customer requirements into smart solutions.
Support the sales team with in-depth technical expertise to optimally position products in the market.
Plan and lead customer meetings, workshops, and product demos.
Represent Retarus at industry events and trade shows.
Answer technical and proposal-related inquiries from the sales team, particularly in the context of requests for proposals (RFPs).
Develop precise solution concepts and cost estimates for tailored proposals.
Gather market and industry trends from customer, sales, and community interactions and share them with the product team.