Product Consultant Messaging (m/f/d)
About The Position
Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.
Requirements
- Completed vocational training or a degree in (business) computer science or a comparable qualification
- Several years of professional experience in technical sales, presales, IT consulting, or IT support
- In-depth technical knowledge of IT infrastructures, cloud technologies, and IT security
- Strong communication, facilitation, and presentation skills
- High degree of initiative, team spirit, and a structured approach to work
Nice To Haves
- Initial experience with messaging, document processing, and API integrations is a plus
Responsibilities
- As a technical partner to our account managers, you will support the entire sales cycle and translate complex customer requirements into smart solutions that deliver real value.
- You will support the sales team with in-depth technical expertise and ensure that our products are optimally positioned in the market.
- You will plan and lead customer meetings, workshops, and product demos, and represent Retarus at industry events and trade shows.
- You will answer technical and proposal-related inquiries from the sales team, particularly in the context of requests for proposals (RFPs).
- You will develop precise solution concepts and cost estimates, enabling us to create tailored, compelling proposals for our customers.
- You will gather market and industry trends from customer, sales, and community interactions and actively share them with the product team.
Benefits
- Mobile working and flexible working time
- Collaborative, diverse company culture and superior team spirit
- Flat hierarchies and great feedback culture
- Development opportunities & career perspective
- International business & cross-site collaboration
- Modern, dog-friendly offices with nice amenities
- Company-paid health insurance, public transportation, lunch vouchers and further benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
