Product Certification Program Manager

American Association For Laboratory Accreditation•Ballenger Creek, MD

1d•$70,000 - $90,000

About The Position

A2LA is a non-profit, public service membership organization that provides compliance and accreditation services internationally. Its work formally recognizes the quality and technical competency of testing, calibration, and related organizations against international standards and applicable federal, state, and local requirements. The Product Certification Program Manager supports day-to-day accreditation operations for the Product Certification program and monitors its processes, procedures, and applicable standards. The role ensures the quality and competency of conformity assessment bodies (CABs) under the program. It also oversees accreditation activities, serves as a contact for inquiries, represents the program externally, supports program growth, and trains staff and prospective assessors. The position typically involves office-based work, with flexible hours that should encompass the core hours of 9:00 AM to 3:00 PM and total at least 40 hours per work week. Some travel is required. Salary is commensurate with experience, with a stated range of $70,000–$90,000 annually.

Requirements

Minimum of a bachelor's degree in a scientific field of study; educational requirements may be excepted for veterans who demonstrate the ability to perform the duties.
10 years of product certification technical experience.
Understanding and implementation of relevant conformity assessment standards.
Experience with the International Organization for Standardization (ISO) and Standards Developing Organizations (SDOs).
Experience with assessing or auditing, including principles, techniques, and application of requirements.
Strong internal and external customer service orientation.
Proven leadership skills.
Advanced computer proficiency, including Word, Excel, and Outlook.
Some travel is required.

Responsibilities

Oversee the accreditation process of CABs for ISO/IEC 17065.
Serve as a main point of contact for routine and non-routine Product Certification inquiries.
Perform assessor over-sites in the Product Certification area.
Manage the assigned accreditation program, including keeping program documents, forms, and relevant website sections current.
Represent and participate in relevant industry groups as an accreditation expert.
Liaise with external regulators and other organizations associated with the assigned program.
Develop and implement a growth strategy for the Product Certification program.
Train staff and prospective assessors on the ISO/IEC 17065 standard.
Collaborate with shared services to develop, maintain, and implement business plans targeting program growth.
Revise and/or develop external documents for international involvement in specific Product Certification conformity activities related to ISO/IEC 17065.