Manager, Licensure & Certification

AMSURG•Nashville, TN

1d•Hybrid

About The Position

The Manager of Licensure & Certification is responsible for overseeing all licensing, certification, accreditation, and regulatory compliance activities for designated facilities, providers, and healthcare operations. This role ensures compliance with federal, state, and local regulatory requirements while supporting organizational goals related to quality, patient safety, and operational excellence.

Requirements

Strong understanding of healthcare regulations and accreditation standards.
Knowledge of CMS, Joint Commission, AAAHC, ACHC, or federal and state online licensing platform.
Excellent organizational and project management skills.
Ability to manage multiple priorities and deadlines.
Strong analytical, communication, and problem-solving skills.
Proficiency with Microsoft Office and compliance tracking systems.
Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or a related field required.
5+ years of healthcare regulatory, licensure, accreditation, credentialing, or compliance experience.
Experience working with state licensing agencies and accreditation organizations.

Nice To Haves

Master's degree preferred.
2+ years of leadership or supervisory experience preferred.

Responsibilities

Manage the licensure and certification process for facilities, providers, and related healthcare services.
Monitor regulatory requirements and communicate changes to leadership and stakeholders.
Ensure compliance with CMS, state licensing agencies, accreditation bodies, and other regulatory organizations.
Develop and maintain policies, procedures, and documentation related to licensure and certification.
Track license renewal dates, certification deadlines, and required documentation.
Prepare and submit applications, renewals, and supporting materials.
Maintain centralized databases and records of all licenses, certifications, permits, and accreditations.
Coordinate corrective action plans related to licensure or certification deficiencies.
Lead preparation efforts for regulatory surveys, inspections, and accreditation reviews.
Coordinate responses to findings and ensure timely completion of corrective actions.
Partner with operational leaders to maintain ongoing survey readiness.
Supervise Licensure & Certification Specialists and support staff.
Monitor KPI’s assigned including productivity.
Establish performance expectations and provide coaching and development.
Assign workloads and monitor productivity and quality outcomes.
Foster collaboration across departments and facilities.
Lead enterprise-wide licensure and certification initiatives.
Coordinate cross-functional projects related to regulatory compliance.
Develop reports, dashboards, and metrics for leadership review.
Management credentialing technology including enhancements.
Serve as a primary contact for regulatory agencies, accreditation organizations, and internal leadership.
Work closely with legal, compliance, operations, credentialing, and quality teams.
Provide guidance to facility leaders regarding licensure and certification requirements.