Product & Business Analysis
Merck•Boston, MA
•Hybrid
About The Position
At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We use the power of leading-edge science to save and improve lives around the world. Join our team and be part of a dynamic environment where your contributions will make a significant impact.
Requirements
- High School Diploma required.
- Minimum of 2 years of experience as an IT Product Analyst, Business Analyst, or similar role.
- Working knowledge of GxP regulations and their application to R&D IT systems.
- Strong ability to translate scientific workflows into technical and product requirements.
Nice To Haves
- Academic or industry background within pharmaceutical, biotech, or life sciences R&D function.
- Familiarity with regulated SaaS platforms used in pharmaceutical R&D.
- Experience working in agile or product-centric IT organizations.
- Familiarity with regulatory expectations and requirements for laboratory information systems operating in pharmaceutical R&D environment.
Responsibilities
- Partner with R&D scientists, product managers, and technical teams to analyze laboratory workflows and translate them into clear business and functional requirements.
- Act as a subject matter expert (SME) for laboratory systems supporting experimental design, data capture, and analysis.
- Follow agile product model ways of working to develop and maintain user stories, functional specifications, and process documentation aligned with product roadmaps and scientific needs.
- Support the implementation, configuration, and lifecycle management of laboratory systems and related R&D informatics platforms.
- Collaborate with vendors and internal engineering teams to evaluate enhancements, integrations, and system upgrades.
- Ensure laboratory data is captured, stored, and retrieved in a manner that supports scientific reproducibility and downstream analysis.
- Translate scientific and business needs into clear product requirements.
- Partner with Quality stakeholders to support system validation, change control, and User Acceptance Testing (UAT).
- Contribute to the creation and maintenance of SOPs and validation documentation.
- Serve as a primary point of contact for R&D users, gathering feedback and identifying opportunities for system and workflow improvements.
- Support user onboarding, training, and adoption of new features or platforms.
- Monitor system usage and user feedback to drive continuous improvement and maximize product value.
Benefits
- Competitive salary & incentive pay
- Pension and health insurance contributions
- Internal reward system and referral scheme
- 5 weeks annual leave
- 5 sick days
- 15 days of certified sick leave paid above statutory requirements annually
- 40 paid hours annually for volunteering activities
- 12 weeks of parental contribution
- Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.)
- Multisport Card
- Vodafone, Raiffeisen Bank, Foodora, and discount programmes
- Up-to-date laptop and iPhone
- Parking in the garage
- showers
- refreshments
- massage chairs
- library
- music corner
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
