Business Analysis Manager

T-Mobile•Frisco, WA

2d•$77,900 - $140,500•Remote

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This position may be located remotely - work from home - work from anywhere. This position is not eligible to support an employment visa - must be a US Citizen to apply. This role supports strategic and operational decision-making by partnering closely with senior leadership, delivering insights and analysis across the business. In this role you will collaborate closely with data modeling and frontline field teams, driving compensation goals focused on growing our base the right way. You will also maintain account ownership for the teams you support, ensuring the right seller receives attribution for orders processed. Success is measured by the accuracy and impact of insights that enable field teams to focus on customer connections and delivering market share to T-Mobile. Our work influences organizational strategies and provides a unique perspective into the day-to-day realities of our field sellers and the challenges they face.

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
4+ years working experience solving analytical problems using research, quantitative and qualitative approaches (Required)
Working experience with Excel, Salesforce (Required)
Must be a US Citizen
Business Acumen (Required)
Data Analysis (Required)
Data Storytelling (Required)
Executive Presence (Required)
People Management (Required)
Project Management (Required)
Stakeholder Management (Required)
Strategic Thinking (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Working experience with Power BI, SQL, Snowflake (Preferred)

Responsibilities

Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
Develop and maintain strong working relationships with executive leadership
Apply analytical and modeling techniques to support decision-making focused on growing T-Mobile the right way with our Sellers as our core focus
Maintain customer assignments across platforms, ensuring reduced friction for customers and sellers alike
Also responsible for other duties/projects as assigned by business management as needed