Business Analysis Manager
About The Position
This role supports strategic and operational decision-making by partnering closely with senior leadership, delivering insights and analysis across the business. In this role you will collaborate closely with data modeling and frontline field teams, driving compensation goals focused on growing our base the right way. You will also maintain account ownership for the teams you support, ensuring the right seller receives attribution for orders processed. Success is measured by the accuracy and impact of insights that enable field teams to focus on customer connections and delivering market share to T-Mobile. Our work influences organizational strategies and provides a unique perspective into the day-to-day realities of our field sellers and the challenges they face.
Requirements
- Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
- 4+ years working experience solving analytical problems using research, quantitative and qualitative approaches (Required)
- Working experience with Excel, Salesforce (Required)
- Business Acumen (Required)
- Data Analysis (Required)
- Data Storytelling (Required)
- Executive Presence (Required)
- People Management (Required)
- Project Management (Required)
- Stakeholder Management (Required)
- Strategic Thinking (Required)
- At least 18 years of age
- Legally authorized to work in the United States
- Must be a US Citizen
Nice To Haves
- Working experience with Power BI, SQL, Snowflake (Preferred)
Responsibilities
- Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
- Develop and maintain strong working relationships with executive leadership
- Apply analytical and modeling techniques to support decision-making focused on growing T-Mobile the right way with our Sellers as our core focus
- Maintain customer assignments across platforms, ensuring reduced friction for customers and sellers alike
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
