Product Builder, Vault

Alt Platform Inc•New York, NY

2d•$200,000 - $220,000•Remote

About The Position

Alt is unlocking the value of alternative assets, starting with the $5 B trading-card market. We let collectors buy, sell, vault, and finance their cards in one place and we are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo. Our next frontier is real-time pricing at scale—the Alt Value that powers every trade, loan, and product on the platform. Functionally the Vault is a high-end warehouse with sophisticated internal software and a marketplace bolted directly to it. This is a builder seat, not a product management seat. You own the Vault from arrival to exit: ingest SLAs, intake and routing, exception handling and QC, outtake, international shipping, customs, insurance, carrier integrations, and the tooling that runs all of it. And you own it the whole way: you stand in the room and watch the bottleneck, you pull the station data yourself, you write the tool that removes it, you ship it, you watch what P90 does, you keep it or you kill it. You report directly to the CEO. If you want a CEO in the build with you, this is that. If you want distance from the top, it isn't. The metric you own: Time-to-Liquidity (median and P90). Supporting KPIs: ingest and outtake SLA adherence, cost per item processed (labor minutes, rework, fully loaded unit cost), throughput per FTE and items per week, error and rework rate, inventory activation rate (vaulted to live to sold), ship-and-decide velocity (tools and changes shipped per week), and Vault-related seller satisfaction.

Requirements

Ship production code.
Own an operational system with real SLAs and unit costs and moved the numbers on it (Throughput, cost per unit, rework, capacity utilization, and how the four trade off against each other).
Own a number today and can name it, its baseline, and where you took it, on the first ask.
Strong data fluency: SQL and Python.
Pull your own station-level numbers, and you've built the instrumentation behind them because it usually didn't exist.
A track record of turning messy, real-world processes into software.
Physical curiosity: You've stood on a floor, watched the work, and changed your mind because of what you saw.
Built real things with AI, not just used it (Agents, skills, MCP servers, connectors, internal tooling people depend on).
Scrappy and high-ownership: Communicate with precision, move without hand-holding, and go find the bottleneck rather than waiting for the brief.
Backgrounds that fit: engineers from fulfillment, logistics, or supply-chain platforms; full-stack engineers who moved toward the operational side; forward-deployed and internal-tools engineers; technical founders in warehouse or 3PL software; product people who never stopped shipping code.

Nice To Haves

Have been shipping to production since week two, and the team reviews your PRs the way they review each other's.
Time-to-liquidity is materially down, at the median and at P90, driven by tools you built rather than by headcount.
SLAs are real across ingest, processing, and outtake: published, instrumented by you, tracked, met.
Leadership runs on your dashboard: A weekly Vault operating view people actually open, wired to live station data.
30 to 50% fewer manual handoffs, with exception handling running as a classified queue rather than a chat thread.
The Retool ceiling is gone. The queue and SLA tooling is real software, and the vault team asks you for the next thing rather than working around the last one.
Volume scales without linear headcount.

Responsibilities

Own the end-to-end lifecycle, in code: Receiving and ingest, processing and routing, exception handling and QC, outtake and customer handoff.
Define measurable SLAs at every stage, instrument them yourself so the numbers exist, enforce them, and hunt bottlenecks systematically instead of working around them.
Build station-level data that tells you where P90 went.
Build the Vault tooling, not request it: Queue management, prioritization, labeling, SLA tracking, the exception taxonomy and the software that enforces it.
Replace Retool with durable software, starting with the version you write yourself and put in front of an ops lead this week.
Own international shipping and logistics: Customs, insurance, labeling, carrier integrations.
Make cross-border shipping fast and boring, wire it into the SLA and liquidity picture, and put document models on the paperwork so outtake stops being a human transcription step.
Own inventory activation and liquidity: Shrink the distance between "in vault" and "live on marketplace."
Find where activation stalls by item tier, seller segment, and station, then build the product that closes it.
Partner with Pricing, Auctions, CX, and Risk so vaulted inventory gets listed and monetized quickly.
Own quality, reliability, and trust: Error rates, rework, and the exception taxonomy.
Build the control that catches mis-handled high-value items.
Own the bets and the trade-offs: A short quarterly plan tied to time-to-liquidity, cost per item, and activation rate, and a weekly record of what actually shipped.
Work shoulder to shoulder with Ops, Engineering, Pricing, Marketplace, and CX.
Support exploration of Vault-as-a-Service without letting it distract from core execution.
Communicate the trade-offs to the CEO plainly.

Benefits

Cover 85% of your medical, dental, and vision, and up to 50% for dependents.
HSA/FSA available
Flexible PTO that people actually take
Parental leave at full salary
$200/month wellness stipend
$100/month home office stipend
Free DoorDash membership
Remote-first (for most positions), with WeWork access when you want a room with other humans
401(k)
Alt Equity to all full-time employees