Product Assurance Specialist (Contingent)
Kepler Communications•Toronto, ON
•CA$80,781 - CA$130,781•Onsite
About The Position
Kepler Communications is a leader in on-demand space connectivity, operating the first commercial optical data relay constellation with 33 satellites launched. The company is seeking a motivated Product Assurance Specialist to support Safety & Mission Assurance (S&MA) activities for satellite programs. This mid-career role involves ensuring products meet customer, program, and mission requirements throughout the lifecycle, acting as an independent technical authority, and driving process development and continuous improvement in safety, reliability, quality, design assurance, and mission assurance within the space industry.
Requirements
- Bachelor's degree or diploma in Engineering, Engineering Technology, Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Quality Engineering, or a related technical discipline
- 4+ years of experience in quality assurance, product assurance, manufacturing, aerospace, defense, or a related technical environment
- Understanding of quality management principles and process-based quality systems
- Strong organizational and documentation skills
- Ability to manage multiple tasks and follow activities through to completion
Nice To Haves
- Experience in aerospace, satellite systems, spaceflight systems, electronics manufacturing, or highly regulated industries
- Experience with AS9100, ISO 9001, ECSS, NASA, IEC, or other aerospace quality standards
- Experience leading non-conformance management and corrective action processes
- Knowledge of root cause analysis methodologies and continuous improvement techniques
- Experience developing procedures, work instructions, or quality documentation
- Familiarity with configuration management and product lifecycle management systems
Responsibilities
- Lead product assurance activities throughout satellite design, development, assembly, integration, testing, and delivery
- Review design, manufacturing, assembly, and test documentation for compliance with established requirements and procedures
- Participate in inspections, audits, reviews, and acceptance activities
- Lead non-conformance and deviation/waiver reporting and resolution, root cause investigations, corrective actions, and preventive actions
- Participate in risk identification, triage, and mitigation activities related to product quality and mission success
- Guide configuration management and traceability activities for hardware and documentation
- Monitor quality metrics and assist in generating program quality reports and dashboards
- Develop, document, maintain, and improve product assurance processes, procedures, work instructions, and templates
- Act as the process owner for assigned product and quality assurance workflows, ensuring documentation remains current and effective
- Identify process gaps, inefficiencies, and opportunities for continuous improvement
- Lead small-scale process improvement projects from definition through implementation and verification
- Coordinate stakeholder reviews and approvals of process documentation
- Ensure quality management system requirements are effectively integrated into day-to-day operations
- Support supplier quality activities, including documentation reviews, nonconformance management, and issue resolution
- Assist in tracking supplier non-conformances and corrective actions
- Participate in manufacturing readiness and production quality reviews
- Support incoming inspection and hardware acceptance activities as required
- Work closely with engineering teams to ensure product assurance, reliability, and quality requirements are incorporated into designs, processes, and operations
- Support project teams during design reviews, test readiness reviews, and milestone reviews
- Provide guidance on product assurance, configuration management, and risk management procedures and best practices to internal stakeholders
- Foster a culture of safety, assurance, reliability, quality, accountability, and continuous improvement
Benefits
- Competitive compensation with a robust equity plan
- Comprehensive coverage for health, dental, and vision insurance—including dependents
- Unlimited vacation
- Supportive parental leave policy
- Company-wide holiday shutdown
- Semi-annual company-wide parties
- Frequent in-office team events
- Relocation packages available for approved roles
- $1,500 annual professional development fund
- Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances
- Town Halls, Celebration Calls, and Company-wide events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
