Product Associate [Multiple Positions Available]

JPMorgan Chase & Co.•Columbus, OH
•$115,300 - $125,000•Onsite

About The Position

The Product Associate partners with the Product Manager to identify product opportunities that meet customer and market needs through user research and discovery. The role considers upstream and downstream effects of new features on the overall product experience and supports user research, journey mapping, and market analysis to inform the strategic product roadmap and identify features that deliver customer value. The associate analyzes, tracks, and evaluates product metrics, including performance against time, cost, and quality targets throughout the product development life cycle. The position also supports internally consumed enterprise data or middleware platforms, coordinating platform requirements, backlog health, discovery, requirements refinement, testing, and delivery. Success is measured through platform stability, data correctness, operational reliability, reduced production incidents, and end-to-end business readiness.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, or a related field.
  • Five years of experience in the job offered, as a Product Associate, Software Development Engineer, or in a related occupation.
  • Three years of experience supporting enterprise data or middleware platforms, including defining requirements, prioritizing capabilities, and delivering internal platform enhancements used by technology teams.
  • Experience coordinating end-to-end data flows and processing workflows across mainframe systems, distributed Linux environments, batch systems, and enterprise ETL tools.
  • Experience defining technical requirements related to system dependencies, data lineage, reconciliation, operational failure handling, batch sequencing, and data validation.
  • Experience querying with SQL and Large Language Models for analysis, summarization, and insight generation.
  • Experience assisting with backlog prioritization and status tracking, including epics, stories, or work sequencing.
  • Experience translating batch execution behavior, dependency management, performance tuning, operational reliability, and integration into requirements and roadmaps using enterprise ETL platforms such as Ab Initio.
  • Experience supporting hybrid cloud data environments, including AWS migration and integration for storage, processing, and access governance.
  • Experience coordinating intake assessment, discovery, risk identification, and regulatory and compliance readiness.
  • Experience documenting, prioritizing, and sequencing functional and non-functional requirements, including performance, scalability, reliability, recoverability, and data integrity, and identifying and escalating risks and issues.
  • Experience supporting and owning internally consumed enterprise platforms, monitoring platform backlog health, and driving product development lifecycle activities such as discovery, requirements refinement, and UAT or Beta testing coordination.
  • Experience measuring platform success using stability, data correctness, operational reliability, production incident minimization, and end-to-end business readiness.

Responsibilities

  • Partner with the Product Manager to identify product opportunities based on customer and market needs through research and discovery.
  • Consider upstream and downstream implications of new product features on the overall product experience.
  • Support user research, journey mapping, and market analysis to inform the product roadmap and potential customer-value features.
  • Analyze, track, and evaluate product metrics, including targets for time, cost, and quality across the product development life cycle.
  • Write requirements, epics, and user stories to support product development.
  • Support enterprise data or middleware platforms by defining requirements, prioritizing capabilities, and delivering internal platform enhancements.
  • Coordinate end-to-end data flows and processing workflows across mainframe systems, distributed Linux environments, batch systems, and enterprise ETL tools.
  • Define technical requirements concerning system dependencies, data lineage, reconciliation, operational failure handling, batch sequencing, and data validation.
  • Use SQL and Large Language Models for analysis, summarization, and insight generation.
  • Assist with backlog prioritization and status tracking, including epics, stories, and work sequencing.
  • Translate batch execution behavior, dependency management, performance tuning, operational reliability, and integration into requirements and roadmaps using enterprise ETL platforms such as Ab Initio.
  • Support hybrid cloud data environments, including AWS migration and integration for storage, processing, and access governance.
  • Coordinate intake assessment, discovery, risk identification, and regulatory and compliance readiness.
  • Document, prioritize, and sequence functional and non-functional requirements, including performance, scalability, reliability, recoverability, and data integrity, while identifying and escalating risks and issues.
  • Support and own internally consumed enterprise platforms, monitor platform backlog health, and drive product lifecycle activities such as discovery, requirements refinement, and UAT or Beta testing coordination.
  • Measure success through platform stability, data correctness, operational reliability, minimization of production incidents, and end-to-end business readiness.

Benefits

  • Competitive total rewards package.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
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