Product and Service Quality Manager
About The Position
Boeing Commercial Airplanes is seeking an Aft Body Quality Manager (Level K) to join its 787 Aft Body Quality team in North Charleston, South Carolina, on second shift. The Quality Manager oversees inspection activities, production control, process improvement, and Lean/BPS. The role regularly interacts with the cross-functional production support team, Operations, senior leadership, and regulatory agencies. It requires strong leadership and people skills, problem-solving ability, and a proactive approach to identifying issues and developing and communicating corrective action plans that drive defect elimination and first-pass quality. The position performs management activities across multiple Quality Management job families; develops and executes business plans, policies, procedures, and organizational and technical strategies; provides education and coaching on the Quality Management System; acquires and manages resources; leads process improvements; builds relationships with customers, stakeholders, peers, partners, suppliers, and direct reports; and manages, coaches, develops, and motivates employees. Candidates must complete the Boeing First-Line Leader Assessment as part of the selection process. Successful candidates must also satisfy the Company's Conflict of Interest assessment process. The role must meet U.S. export control compliance requirements, requiring a U.S. Person. Boeing will not sponsor employment visas. The position is not safety-sensitive and does not require a security clearance. Relocation assistance is not negotiable.
Requirements
- At least one year of experience in a leadership role, such as team leader, temporary manager, large-scale cross-functional project/program manager, or formal manager; alternatively, completion of Boeing's internal course “Exploring Leadership.”
- At least 3 years of experience in aerospace, manufacturing, quality, or a regulated industry.
- At least 3 years of experience in Quality Assurance.
- At least 3 years of experience leading teams, including managing team assignments, tracking status, and developing team talent.
- At least 3 years of experience with organizational and team-building skills in a cross-functional environment.
- Strong leadership and people skills, problem-solving ability, and a proactive approach to identifying issues and developing and communicating corrective action plans.
- Must satisfy the Company's Conflict of Interest assessment process.
- Must meet U.S. export control compliance requirements as a U.S. Person.
- Must complete the Boeing First-Line Leader Assessment as part of the selection process.
Nice To Haves
- Bachelor's degree in a related field.
- Experience in quality leadership.
- Experience working in production support.
Responsibilities
- Oversee inspection activities, production control, process improvement, and Lean/BPS.
- Perform management activities across two or more Quality Management job families.
- Develop and execute business plans, policies, and procedures, and develop organizational and technical strategies.
- Provide education and coaching on the Quality Management System.
- Acquire and manage resources and lead process improvements.
- Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports.
- Manage, coach, develop, and motivate employees.
- Identify issues proactively and develop and communicate corrective action plans to drive defect elimination and first-pass quality.
Benefits
- Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
- Competitive base pay and variable compensation opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
